Operational and Cyber Resilience Manager

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profile Job Location:

London - UK

profile Monthly Salary: £ 72100 - 100000
Posted on: 9 hours ago
Vacancies: 1 Vacancy

Job Summary

Operational and Cyber Resilience Manager
Department: Supervision Policy and Competition
Division: Technology Resilience and Cyber

About the FCA and team

We regulate financial services firms in the UK to keep financial markets fair thriving and effective. By joining us youll play a key part in protecting consumers driving economic growth and shaping the future of UK finance services.

SPC oversees firms and individuals (supervision) creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). Sitting within the Specialist Directorate our Technology Resilience and Cyber (TRC) department works with financial firms to strengthen the resilience of their systems against cyber threats and operational disruptions -helping protect consumers safeguard markets and build trust in the technology that powers financial services.


Role responsibilities

  • Lead a team of specialists to strengthen firms and portfolios resilience enabling proactive risk management and safeguarding market stability

  • Guide firms in implementing operational resilience standards supporting compliance and building confidence in regulatory alignment

  • Shape new FCA approaches and policy initiatives driving innovation and enhancing the UK financial sectors resilience

  • Champion strategic priorities within the TRC Leadership Team fostering collaboration and advancing consumer protection goals

  • Coach and empower your team unlocking potential and delivering high-impact outcomes

  • Engage with senior leaders across firms on resilience and cyber security building trust and strengthening sector-wide preparedness

  • Collaborate with key stakeholders across HM Treasury PRA and National Cyber Security Centre aligning efforts and amplifying systemic resilience

  • Provide expert input during live incidents ensuring swift informed responses and minimising disruption to consumers and markets

Skills required

Minimum:

  • Proven experience working with financial services or other critical national infrastructure sectors contributing to sector resilience and public trust

  • Prior experience leading managing or mentoring team members to deliver successful outcomes fostering collaboration and empowering growth

  • Prior experience of operational resilience regulatory frameworks ideally within financial services

Essential:

  • Ability to build strong judgement and analytical skills to make risk-based decisions in a complex and evolving landscape driving confidence in regulatory outcomes

  • Communicate with clarity and impact through excellent oral and written skills enabling clear understanding of complex issues for diverse audiences

  • Ability to lead and inspire teams or mentor the colleagues to achieve impactful objectives fostering growth and delivering collective success

  • Build trusted relationships through exceptional interpersonal skills creating credibility and collaboration with senior stakeholders across firms and government

  • Drive progress across competing priorities with strong organisational capability ensuring timely delivery and effective escalation when needed

Benefits

  • 28 days annual leave plus bank holidays

  • Hybrid model with up to 60% remote work

  • Non-contributory pension (812% depending on age) and life assurance at eight times your salary

  • Private healthcare with Bupa income protection and 24/7 Employee Assistance

  • 35 hours of paid volunteering annually

  • A flexible benefits scheme designed around your lifestyle

For a full list of our benefits and our recruitment process as a whole visit our benefits page.

Our values and culture

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one thats free from discrimination and bias celebrates difference and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation one that makes better decisions drives innovation and delivers better regulation.

If you require any adjustments due to a disability or condition your recruiter is here to help - reach out for tailored support.


We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs including options like part-time and job sharing where applicable.

Disability confident: our hiring approach

Were proud to be a Disability Confident Employer and therefore people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment cases of high application volumes we may progress applicants whose experience most closely matches the roles key requirements.

Useful information and timelines

Timeline:

  • CV Review/Shortlist: 28th November 2025

  • 1st Stage Interviews: 3rd-5th December 2025

  • Manager Assessment: w/c 8th December 2025

  • 2nd Stage Interview: w/c 15th December 2025

  • Job advert close: 27th November 2025 at Midnight

  • Your Recruiter will discuss the process in detail with you during screening for the role therefore please make them aware if you are going to be unavailable for any date during this time.

SC Clearance is required for this role (SC Guidance) - you will hold or will be required to obtain Security Check (SC) level vetting



Required Experience:

Manager

Operational and Cyber Resilience Manager Department: Supervision Policy and CompetitionDivision: Technology Resilience and Cyber Salary: National (Edinburgh and Leeds) ranging from 72100 to 100000and London from 79300to 110000 (salary offered will be based on skills and experience)This role is grade...
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Key Skills

  • Computer Science
  • Operational Risk Management
  • Risk Management
  • Six Sigma
  • Continuous Improvement
  • Lean
  • Process Improvement
  • Pricing
  • Customer Support
  • Alteryx
  • Kaizen
  • Project Management Lifecycle

About Company

Company Logo

The Financial Conduct Authority is the conduct regulator for around 50,000 financial services firms and financial markets in the UK and the prudential supervisor for 48,000 firms

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