Senior Manager, Social Media Operations and Project Management

Job Description

Are you a strategic and detail driven Project & Operations leader looking to shape how a global brand shows up across Social Media

If you thrive at the intersection of project management operations and creative collaboration this is a unique opportunity to help build the future of social at the LEGO Group!

There is no relocation support for this role. Were pleased to share that we offer a hybrid working week arrangement calledBest of Both requiring 3 days in the office location and 2 days from home.

Do you have what it takes

• Lead end-to-end project management for Global Social deliverables ensuring timelines dependencies and workflows across campaigns always-on and audience portfolio SKUs are managed with precision and visibility.

• Drive operational excellence across the Global Social team optimizing tools systems processes and governance to enhance speed clarity and efficiency.

• Manage cross-functional alignmentby coordinating with key Global and regional teams to ensure clear communication timely input and seamless collaboration.

• Oversee resource planning and workload management partnering with DCE PMs and internal stakeholders to match team capacity with strategic priorities.

• Own and maintain all project management toolsincluding Opal DAM ensuring accurate tracking reporting and workflow adoption across the team.

• Lead operational intake and prioritization ensuring consistent criteria for evaluating requests and clear handoffs into Socials editorial campaign and creative pipelines.

• Ensure consistency and accuracy of publishing workflows including Opal scheduling campaign beats editorial calendar alignment and regional-ready deliveries.

• Track and monitor budgetsacross social production tooling and freelance/contractor support ensuring transparency and responsible cost management.

Play your part in our team succeeding!

Global Social Media is a critical component of the LEGO ecosystem delivering Earned activations and support to reach our audiences. The team leads the global social media strategy and governs its implementation accountable for performance audience growth and channel health.

We lead and manage the social presence of the LEGO brand across key platforms and are responsible for editorial planning for key social media channels localising and activating content for key local social channels to drive relevance and brand love with local audiences.

Within this ecosystem the Senior Manager Social Media Operations & Project Management is the operational backbone that enables the entire social function to run effectively. This role ensures seamless coordination across a complex matrix of partners maintains the systems and workflows that keep the organization moving and drives the discipline needed for timely high-quality delivery. By strengthening structure governance and operational clarity this role unlocks efficiency reduces friction and empowers the creative and strategic teams to focus on delivering impactful culturally resonant social content at scale.

Do you have what it takes

• Exposure to working with creative teams (e.g. Social Media Content production) in a project management/operational role.

• Experience setting up new processes systems and crafting strategies that empower teams to work more efficiently intelligently and with greater impact.

• Proven experience in leading projects with complex timeline and familiarity with project management tools like and Opal are beneficial.

• Highly organized solutions-oriented operator who can act as the engine behind our global social ecosystem.

• Experience partnering across markets cross-functional teams and creative partners.

• Confidence in budget management.

• Passion for leading others.

Applications are reviewed on an ongoing basis. However please note we do amend or withdraw our jobs and reserve the right to do so at any time including prior to any advertised closing date. So if youre interested in this role we encourage you to apply as soon as possible.

Whats in it for you

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount We know youll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible youll be rewarded through our bonus scheme.

Workplace - When you join the team youll be assigned a primary workplace location i.e. one of our Offices stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity creativity and imagination inspire everything we do. We strive to create a diverse dynamic and inclusive culture of play at the LEGO Group where everyone feels safe valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeksto encourage applicants from all backgrounds (eg. sex gender identity or expression race/ethnicity national origin sexual orientation disability age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Childrens Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening as a condition of the offer.

Thank you for sharing our global commitment to Childrens Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO team today.