TITLE: Vice President of Restoration
DEPARTMENT: Restoration
REPORTS TO: COO
STATUS: Exempt
REVISION DATE: July 25 2025
ABOUT US: Coit Cleaning and Restoration is a premier provider of residential and commercial cleaning and restoration services. Our company owned and franchise locations service customers throughout the US and Canada. We are committed to enhancing the lives of our customers by improving their environment. Our team prides itself on delivering innovative solutions and top-notch service tailored to the residential and commercial property sector.
POSITION SUMMARY:
The Vice President of Restoration at Coit Cleaning and Restoration is responsible for overseeing and managing all aspects of the companys restoration services including water fire and smoke damage. This executive role ensures operational excellence strategic planning and leadership across restoration projects to drive growth efficiency and customer satisfaction.
ESSENTIAL FUNCTIONS:
Provide strategic leadership and direction for all restoration operations and sales.
Develop and implement policies and procedures to ensure high-quality service delivery.
Oversee project management ensuring timely and cost-effective completion of restoration jobs.
Develop and oversee restoration sales and the sales team.
Manage the development and growth of water fire and smoke restoration programs.
Manage and mentor regional and local restoration teams to achieve performance goals.
Ensure compliance with industry standards safety regulations and company policies.
Collaborate with sales and marketing teams to support business development initiatives.
Monitor financial performance and implement strategies to improve profitability.
Foster a culture of continuous improvement and customer satisfaction.
Evaluate and implement new technologies and equipment to enhance operational efficiency.
Represent the company at industry events and maintain strong relationships with key stakeholders
Demonstrates professional knowledge of all company products and services.
Be available to respond to emergency situations in a timely manner.
OTHER DUTIES:
All other duties as assigned.
REQUIREMENTS:
Meet company standards for attendance and punctuality.
Attend training meetings as required for Restoration relating to water damage fire and smoke.
Be a good ambassador/representative for COIT Services Inc.
Proficient with restoration industry management systems such as XactAnalysis MICA and other vendor portals.
Excellent communication skills
Outstanding organization skills and proven attention to detail
Proven customer service skills
Ability to calculate figures and amounts (i.e. discounts interest commissions proportions percentages etc.)
Ability to recognize and rectify problems.
Required Experience:
Exec
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