Vice President Business Management
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Join our dynamic Global Banking Client Fraud Experience Advisory & Engagement Team and make a significant impact by leveraging data analytics and storytelling to combat fraud. This role offers a unique opportunity to advance your career through innovative client-focused initiatives. As Vice President Business Management you will develop critical skills in leadership analytics reporting and stakeholder collaboration. Be part of a team that values growth continuous learning and cross-functional partnerships and help safeguard our clients while enhancing their experience.
As a Business Management VP in the Fraud Operations team you will play a pivotal role in protecting clients from fraud by driving client education optimizing contact models and collaborating across teams to limit fraud losses and deliver exceptional client experiences. You will lead strategic initiatives reimagine workflows and provide solutions that reduce fraud and improve operational efficiency.
Job responsibilities
- Leverage data to review client outcomes and define appropriate KPIs.
- Design and optimize initiatives to support KPI delivery.
- Collaborate with cross-functional teams and use storytelling to gain buy-in.
- Lead project management for fraud-related initiatives.
- Prepare and present updates to leadership and stakeholders.
- Develop expertise in global banking fraud trends and curate client education materials.
- Drive proactive client engagement and education strategies.
- Rapidly identify and communicate emerging fraud trends through data analysis.
- Partner with operations to enhance fraud support efficiency and effectiveness.
- Advise on controls to balance risk and client experience.
- Lead develop and mentor team members.
Required qualifications capabilities and skills
- Five or more years of relevant work experience.
- Proven ability to multitask and manage competing priorities with urgency.
- Adaptable to new functional areas and concepts.
- Strong analytical and communication skills.
- Proficiency with other Microsoft applications (PowerPoint Access Visio Word).
- Proficiency with other Microsoft applications (PowerPoint Access Visio Word Excel).
- Articulate confident and able to influence senior executives.
- Strong problem-solving critical thinking and decision-making skills.
- Experience with business process modeling concepts.
- High attention to detail.
- Self-motivated and driven to achieve targets and deliverables.
Preferred qualifications capabilities and skills
- Masters degree in Business Finance or related field.
Required Experience:
Exec
Key Skills
- Change Management
- Financial Services
- Growing Experience
- Managed Care
- Management Experience
- Analysis Skills
- Senior Leadership
- Performance Management
- Process Management
- Leadership Experience
- negotiation
- Analytics
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
