About Glean:
Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industrys most advanced enterprise search has evolved into a full-scale Work AI ecosystem powering intelligent Search an AI Assistant and scalable AI agents on one secure open platform. With over 100 enterprise SaaS connectors flexible LLM choice and robust APIs Glean gives organizations the infrastructure to govern scale and customize AI across their entire business - without vendor lock-in or costly implementation cycles.
At its core Glean is redefining how enterprises find use and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people content and activity delivering deeply personalized context-aware responses for every employee. This foundation powers Gleans agentic capabilities - AI agents that automate real work across teams by accessing the industrys broadest range of data: enterprise and world structured and unstructured historical and real-time. The result: measurable business impact through faster onboarding hours of productivity gained each week and smarter safer decisions at every level.
Recognized by Fast Company as one of the Worlds Most Innovative Companies (Top 10 2025) by CNBCs Disruptor 50 Bloombergs AI Startups to Watch (2026) Forbes AI 50 and Gartners Tech Innovators in Agentic AI Glean continues to accelerate its global impact. With customers across 50 industries and 1000 employees in more than 25 countries were helping the worlds largest organizations make every employee AI-fluent and turning the superintelligent enterprise from concept into reality.
If youre excited to shape how the world works youll help build systems used daily across Microsoft Teams Zoom ServiceNow Zendesk GitHub and many more - deeply embedded where people get things done. Youll ship agentic capabilities on an open extensible stack with the craft and care required for enterprise trust as we bring Work AI to every employee in every company.
About the Role:
Glean is seeking a Field Operations Manager (Sales Development & Corporate Sales) to lead and optimize the operational strategy for their global Sales Operations team. The role focuses on guiding sales leaders with actionable insights in pipeline coverage territory design and quota management while owning critical processes like forecasting and workflow automation. Candidates are expected to have at least 3 years of experience in sales field or revenue operations particularly within SaaS or high-growth tech environments. Strong analytical skills with business intelligence tools experience driving revenue growth and the ability to thrive in a fast-paced cross-functional setting are essential. The Senior Manager will collaborate with Sales Marketing Finance and Product teams proactively resolve operational challenges and play a pivotal role in supporting Gleans rapid expansion and go-to-market excellence.
You Will:
- Serve as the operational lead for sales leaders delivering actionable insights to optimize pipeline coverage territory design and quota management
- Own the forecasting process ensuring alignment between sales and finance identifying risks through MEDDPICC/CoM qualification and driving actions to maintain a healthy pipeline.
- Streamline workflows by identifying inefficiencies implementing scalable processes and leading AI-driven automation initiatives in collaboration with Sales Systems and Process to enhance sales team capacity.
- Enable revenue growth by consulting on and QAing real-time dashboards and reports leveraging analytical tools like Sigma to support data-driven decision-making and accountability.
- Manage territory planning and quota-setting processes for rapid sales team expansion ensuring equitable coverage and governance aligned with Field Operations regional focus.
- Partner with Marketing Finance and Product teams to execute cross-functional initiatives such as new sales programs or tool rollouts incorporating Command of the Message principles for customer-centric outcomes.
- Act as the escalation point for critical operational issues resolving challenges and aligning with Gleans broader GTM strategy to scale operational excellence.
- Lead initiatives to scale all sales ops deliverables including but not limited to; forecasting reporting and resource allocation systems
About You:
- 3 years of experience in sales operations field operations or revenue operations with significant exposure to sales teams and SaaS go-to-market models; experience in high-growth AI or technology companies is highly preferred.
- Strong understanding of sales support roles business metrics and best practices for driving growth with expertise in pipeline management
- Strong ability to build cross-functional relationships with sales and internal stakeholders ensuring effective collaboration and alignment on deal objectives.
- Excellent organizational skills attention to detail and the ability to manage multiple tasks and projects impacting the entire organization.
- Basic proficiency in business intelligence tools (e.g. Sigma Tableau) and strong analytical skills to support data-driven decision-making.
- Ability to thrive in a dynamic fast-paced environment quickly adapting to new challenges and acquiring new skill sets as needed.
Location:
- This is hybrid role based in our San Francisco office
Compensation & Benefits:
The standard base salary range for this position is $150000 - $180000 annually. Compensation offered will be determined by factors such as location level job-related knowledge skills and experience. Certain roles may be eligible for variable compensation equity and benefits.
We offer a comprehensive benefits package including competitive compensation Medical Vision and Dental coverage generous time-off policy and the opportunity to contribute to your 401k plan to support your long-term goals. When you join youll receive a home office improvement stipend as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events and provide healthy lunches daily to keep you fueled and focused.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. Were committed to an inclusive and diverse company. We do not discriminate based on gender ethnicity sexual orientation religion civil or family status age disability or race.
Required Experience:
Manager
About Glean:Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industrys most advanced enterprise search has evolved into a full-scale Work AI ecosystem powering intelligent Search an AI Assistant and scalable AI agents on one secure open platform. With over 10...
About Glean:
Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industrys most advanced enterprise search has evolved into a full-scale Work AI ecosystem powering intelligent Search an AI Assistant and scalable AI agents on one secure open platform. With over 100 enterprise SaaS connectors flexible LLM choice and robust APIs Glean gives organizations the infrastructure to govern scale and customize AI across their entire business - without vendor lock-in or costly implementation cycles.
At its core Glean is redefining how enterprises find use and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people content and activity delivering deeply personalized context-aware responses for every employee. This foundation powers Gleans agentic capabilities - AI agents that automate real work across teams by accessing the industrys broadest range of data: enterprise and world structured and unstructured historical and real-time. The result: measurable business impact through faster onboarding hours of productivity gained each week and smarter safer decisions at every level.
Recognized by Fast Company as one of the Worlds Most Innovative Companies (Top 10 2025) by CNBCs Disruptor 50 Bloombergs AI Startups to Watch (2026) Forbes AI 50 and Gartners Tech Innovators in Agentic AI Glean continues to accelerate its global impact. With customers across 50 industries and 1000 employees in more than 25 countries were helping the worlds largest organizations make every employee AI-fluent and turning the superintelligent enterprise from concept into reality.
If youre excited to shape how the world works youll help build systems used daily across Microsoft Teams Zoom ServiceNow Zendesk GitHub and many more - deeply embedded where people get things done. Youll ship agentic capabilities on an open extensible stack with the craft and care required for enterprise trust as we bring Work AI to every employee in every company.
About the Role:
Glean is seeking a Field Operations Manager (Sales Development & Corporate Sales) to lead and optimize the operational strategy for their global Sales Operations team. The role focuses on guiding sales leaders with actionable insights in pipeline coverage territory design and quota management while owning critical processes like forecasting and workflow automation. Candidates are expected to have at least 3 years of experience in sales field or revenue operations particularly within SaaS or high-growth tech environments. Strong analytical skills with business intelligence tools experience driving revenue growth and the ability to thrive in a fast-paced cross-functional setting are essential. The Senior Manager will collaborate with Sales Marketing Finance and Product teams proactively resolve operational challenges and play a pivotal role in supporting Gleans rapid expansion and go-to-market excellence.
You Will:
- Serve as the operational lead for sales leaders delivering actionable insights to optimize pipeline coverage territory design and quota management
- Own the forecasting process ensuring alignment between sales and finance identifying risks through MEDDPICC/CoM qualification and driving actions to maintain a healthy pipeline.
- Streamline workflows by identifying inefficiencies implementing scalable processes and leading AI-driven automation initiatives in collaboration with Sales Systems and Process to enhance sales team capacity.
- Enable revenue growth by consulting on and QAing real-time dashboards and reports leveraging analytical tools like Sigma to support data-driven decision-making and accountability.
- Manage territory planning and quota-setting processes for rapid sales team expansion ensuring equitable coverage and governance aligned with Field Operations regional focus.
- Partner with Marketing Finance and Product teams to execute cross-functional initiatives such as new sales programs or tool rollouts incorporating Command of the Message principles for customer-centric outcomes.
- Act as the escalation point for critical operational issues resolving challenges and aligning with Gleans broader GTM strategy to scale operational excellence.
- Lead initiatives to scale all sales ops deliverables including but not limited to; forecasting reporting and resource allocation systems
About You:
- 3 years of experience in sales operations field operations or revenue operations with significant exposure to sales teams and SaaS go-to-market models; experience in high-growth AI or technology companies is highly preferred.
- Strong understanding of sales support roles business metrics and best practices for driving growth with expertise in pipeline management
- Strong ability to build cross-functional relationships with sales and internal stakeholders ensuring effective collaboration and alignment on deal objectives.
- Excellent organizational skills attention to detail and the ability to manage multiple tasks and projects impacting the entire organization.
- Basic proficiency in business intelligence tools (e.g. Sigma Tableau) and strong analytical skills to support data-driven decision-making.
- Ability to thrive in a dynamic fast-paced environment quickly adapting to new challenges and acquiring new skill sets as needed.
Location:
- This is hybrid role based in our San Francisco office
Compensation & Benefits:
The standard base salary range for this position is $150000 - $180000 annually. Compensation offered will be determined by factors such as location level job-related knowledge skills and experience. Certain roles may be eligible for variable compensation equity and benefits.
We offer a comprehensive benefits package including competitive compensation Medical Vision and Dental coverage generous time-off policy and the opportunity to contribute to your 401k plan to support your long-term goals. When you join youll receive a home office improvement stipend as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events and provide healthy lunches daily to keep you fueled and focused.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. Were committed to an inclusive and diverse company. We do not discriminate based on gender ethnicity sexual orientation religion civil or family status age disability or race.
Required Experience:
Manager
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