Manager, SMB Sales

About 1Password

At 1Password were building the foundation for a safe productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic every application sign-in is secure and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity we take a human-centric approach in everything from product strategy to user experience. Over 175000 businesses and millions of people trust us to provide seamless secure access to their most critical information.

If youre excited about the opportunity to contribute to the digital safety of millions to work alongside a team of curious driven individuals and to solve hard problems in a fast-paced dynamic environment then we want to hear from you. Come join us and help shape a safer simpler digital future.

At 1Password our SMB Sales team drives growth across one of our most important customer segments. As the Manager SMB Sales youll lead a high-performing team focused on acquiring new customers within businesses of up to 1000 employees. Youll oversee day-to-day operations coach team members refine sales strategies and collaborate cross-functionally to deliver consistent revenue growth.

Your leadership will directly influence how we scale our go-to-market motion in a rapidly evolving space. By building an empowered data-driven sales team youll help shape how 1Password reaches new customers optimizes pipeline creation and accelerates our mission to make security simple and accessible for every business.

This is a hybrid opportunity open to candidates based in Austin Texas.

What were looking for:

• 3 years of experience in SaaS sales preferably within the cybersecurity space with an additional 1-2 years of experience in a people leadership role with proven success developing and managing sales teams

• Strong understanding of the security landscape and key stakeholder needs

• Excellent communication skills with the ability to confidently engage executives and cross-functional partners.

• Demonstrated experience implementing and refining sales methodologies

• Strong analytical and operational mindset with experience using data to inform strategy and drive results.

• Proficiency with tools such as Salesforce Looker LinkedIn Sales Navigator Outreach and other sales platforms.

• Experience managing sales processes creating structure and improving team efficiency in fast-paced environments.

• Bonus: Personal or professional experience with 1Password or similar password managers.

What you can expect:

• Partner with the Sr. Manager of SMB Sales to build and execute a strategic plan aligned with 1Passwords business objectives.

• Lead coach and develop a diverse world-class sales team focused on driving new business growth within the SMB segment.

• Drive predictable pipeline creation through a mix of inbound and outbound programs in partnership with Marketing and Sales Development.

• Manage daily sales operations ensuring accuracy in pipeline management forecasting and reporting.

• Collaborate cross-functionally with Marketing RevOps and Enablement to optimize lead flow conversion rates and customer experience.

• Implement scalable sales methodologies to ensure effective deal qualification progression and closure.

• Provide consistent coaching feedback and development to empower team success and career growth.

• Analyze performance metrics surface insights and drive data-informed decisions to improve team effectiveness.

• Contribute to hiring onboarding and training processes to support team expansion and performance excellence.

USA-based roles only: The annual base salary for this role is between $97000 USD and $131000 USD and is commission-eligible. This role is also immediate participation in 1Passwords benefits program (health dental 401k and many others) utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs.

At 1Password we approach each individuals compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

Our culture
At 1Password we prioritize collaboration clear and transparent communication receptiveness to feedback and alignment with our core values: keep it simple lead with honesty and put people first.

Youll be part of a team that challenges the status quo and is excited to experiment and iterate in search of the best solution. That said 1Password is not for everyone. Our work is demanding we strive for excellence and the pace is fast. We need people who are keen to take on challenging problems who seek feedback to grow and who are driven to make an impact. If youre looking for a place where you can settle into a comfortable routine this might not be the right fit for you. Were looking for individuals who are proven experts in their fields as well as those who are highly adaptable can thrive in ambiguity and through change are curious and above all deliver results.

We are committed to leveraging cutting-edge technologyincluding AIto achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices identifying opportunities to apply AI in meaningful ways and driving innovative solutions in their daily work. Embracing the future of AI isnt just encouraged at 1Passwordits an essential part of how we will be successful at 1Password.


Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first with an expectation that individuals work from their homes majority of the time while others are designated as in-office roles with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular in-person connection to support collaboration team cohesion and customer engagement.

For all roles occasional travel may be required. This includes things like: department-wide offsites quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada USA and/or leadership roles you can expect to travel once per month on average.

Note: All go-to market roles will have an in-person onboarding in Toronto.


What we offer
We believe in working hard and rewarding that hard work through our benefits. While not an exhaustive list here is a glance at what we currently offer:

Health and wellbeing
Maternity and parental leave top-up programs
Competitive health benefits
Generous PTO policy

Growth and future
RSU program for most employees
Retirement matching program
Free 1Password account

Community
Paid volunteer days
Peer-to-peer recognition through Bonusly
Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive diverse and equitable workplace that is built on trust support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression race ethnicity disability sexual orientation colour religion creed gender national origin age marital status pregnancy sex citizenship education languages spoken or veteran status. Be yourself find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation please speak to your talent acquisition partner or email us at and well work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005 we can safely say were experts at building remote culture. That said remote work at 1Password does mean working from your home country. If youve got questions or concerns about this your talent partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification reference checks education confirmation criminal background publicly available social media credit history or other information as permitted by local law.

1Password uses artificial intelligence (AI) and machine learning (ML) technologies including natural language processing and predictive analytics to assist in the initial screening of employment applications and improve our recruitment process. See here for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features you may opt out by completing this form. For additional information see our Candidate Privacy Notice.

Required Experience:

Manager