Head of Platform & Infrastructure

Prolific is not just another player in the AI space we are the architects of the human data infrastructure thats reshaping the landscape of AI a world where foundational AI technologies are increasingly commoditized its the quality and diversity of human-generated data that truly differentiates products and models.

Why Prolific

At Prolific our product development group is a powerhouse of Engineering Product Data Design and Research all working in lockstep. Youll thrive in cross-functional teams each with a clear mission and the freedom to self-organize and innovate towards the best possible outcomes. Were passionate about moving fast and continuously improving and we champion strong engineering principles and a culture of strong ownership.

We are looking for an experienced and strategic leader to lead our platform and infrastructure function. This is a key leadership role where you will be accountable for our entire platform and infrastructure ensuring that our engineering teams have the robust scalable and secure systems they need to build and deliver world-class products. This role balances strategic and hands-on leadership where you will work closely with product engineering while you lead a diverse group of teams fostering a culture of technical excellence reliability and continuous improvement. You will lead multiple teams and other managers as well as senior contributors.

What youll be doing

• Lead with Impact: Leading coaching and empowering your teams to consistently deliver outstanding value to the wider engineering organization.
• Define and Execute Strategy: Help define and execute the platform infrastructure site reliability and service management vision and roadmap aligning with the companys long-term business goals.
• Hands on Leadership: Actively participate in technical direction design and execution as well as problem-solving to unblock and mentor teams respond to incidents and be an escalation point for reliability of our systems.
• Drive Automation and Cloud Operations: Oversee cloud infrastructure and drive GitOps practices such as infrastructure-as-code. Own cloud infrastructure and operations ensuring platforms are monitored available scale appropriately and cost-efficient.
• Ensure Operational Excellence: Establish good systems reliability engineering DevSecOps and service management practices.
• Enable Cloud Development: Provide the tools guardrails and cloud infrastructure self-service capabilities for engineering teams to develop in the cloud.
• Improve Developer Experience: Closely collaborate with product engineering ensuring that our internal tools and pipelines enable our engineers to work with greater efficiency and autonomy.
• Embed Security and Compliance: Partner with the product engineering teams to embed security best practices and tools into the software development and release process. Ensure that the platform maintains a good security posture.
• Own IT: Own the internal IT function and tech stack ensuring our business applications software systems and hardware support the companys growth and operational efficiency. You will also manage key tech supplier relationships.

What youll bring

• Proven leadership experience in a senior infrastructure SRE or platform engineering role with a strong track record of building and leading high-performing teams.
• Deep expertise across cloud platforms Kubernetes and modern DevOps and DevSecOps practices.
• A strategic mindset with the ability to define and execute a long-term technology roadmap.
• Exceptional communication and stakeholder management skills with the ability to articulate complex technical concepts to both technical and non-technical audiences.
• A passion for mentoring and developing team members creating a positive and collaborative environment.
• Experienced in managing suppliers and negotiating costs and expertise with cloud cost forecasting monitoring and optimisation.

Why is Prolific a great place to work

Weve built a unique platform that connects researchers and companies with a global pool of participants enabling the collection of high-quality ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate nuanced and aligned AI systems.

We believe that the next leap in AI capabilities wont come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure Prolific is positioning itself at the forefront of the next wave of AI innovationone that reflects the breadth and the best of humanity.

Working for us will place you at the forefront of AI innovation providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary benefits and remote working within our impactful mission-driven culture.

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