2nd3rd Line Platform Engineer

Position Description:

This role provides advanced operational support maintenance and development of a Secure MOD Platform. The position involves working across a complex technical estate to ensure availability stability and capability enhancement of core infrastructure and services. The role is primarily based on-site at MOD Corsham.

Your future duties and responsibilities:

. Provide 2nd/3rd line technical support and engineering expertise for incident problem and change management across production and non-production environments including out-of-hours escalation as required.
. Administer and troubleshoot Windows Server platforms (AD GPO DNS DHCP IIS clustering) in large-scale virtualised environments.
. Conduct root cause analysis and resolution of complex platform issues.
. Maintain and enhance automation and deployment workflows using Ansible CI/CD pipelines (e.g. GoCD) and platform-native automation tooling.
. Support Citrix and virtualised platforms such as VMware vSphere and vRealize Automation (vRA).
. Support Windows-based and Linux (RHEL/CentOS/Oracle v89) systems including patching and configuration management.
. Monitor maintain and optimise system health capacity and performance using SCOM Tripwire and other enterprise monitoring and logging solutions.
. Collaborate with engineering functions to deliver reliable and secure services.
. Ensure systems are maintained in line with security compliance and accreditation requirements supporting audits and vulnerability remediation activities.
. Produce and maintain technical documentation runbooks and operational procedures.
. Share knowledge and provide mentorship to junior team members.

Required qualifications to be successful in this role:

Essential Skills & Experience:

. Experience in 2nd/3rd line engineering within secure or Defence environments.
. Strong experience in Windows Server administration within enterprise environments.
. Proficiency in Citrix and VMWare vSphere and vRealize Automation (vRA).
. Experience administering Active Directory environments including Group Policy trusts and delegated administration.
. Experience with MECM (SCCM) or equivalent tooling for Windows patching and lifecycle management.
. Working knowledge of Linux systems (RHEL/Oracle).
. Skilled with monitoring tools such as SCOM.
. Knowledge of Git Nexus and CI/CD pipeline tools.
. Knowledge of Jumpboxes AutoFS and log rotation.
. Ability to communicate effectively with service owners architects and security stakeholders during incident and change activities.

Desirable Skills:

. Experience with Galaxy Foreman/Katello or GoCD (or alternatives).
. Familiarity with Trend Nessus or other security scanning tools.
. Knowledge of firewall administration.
. Knowledge of Ansible for automation or similar tools.
. Knowledge of enterprise backup restore and disaster recovery solutions.
. Awareness of trust relationships and secure enterprise architectures.

Skills:

• Active Directory
• Citrix Netscaler
• Linux

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.