Debt Recovery Officer

Randstad India

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profile Job Location:

Nalgonda - India

profile Monthly Salary: Not Disclosed
Posted on: 6 hours ago
Vacancies: 1 Vacancy

Job Summary

Job Role DEBT RECOVERY OFFICER :-

Debt Recovery Officer Responsibility:-

Key responsibilities
  • Contacting and communicating with debtors: Initiate contact through phone email or mail to discuss outstanding debts explain payment details and follow up on commitments.
  • Negotiating payment arrangements: Work with debtors to create and implement structured payment plans or settlements that are realistic based on their financial situation.
  • Maintaining records: Keep accurate and detailed records of all communications payment plans and collection activities.
  • Resolving issues: Investigate and resolve discrepancies or disputes related to accounts and handle customer inquiries and complaints professionally.
  • Ensuring legal compliance: Adhere to all relevant debt collection laws and company policies ensuring ethical and legal practices are followed at all times.
  • Reporting and analysis: Prepare reports on collection performance analyze debtor information to assess their ability to pay and provide updates to management.
  • Escalation: Escalate cases that cannot be resolved through negotiation to legal or management teams for further action.
  • Locating debtors: Use skip tracing and other tools to locate debtors who may be difficult to contact.
Job Role DEBT RECOVERY OFFICER :- Debt Recovery Officer Responsibility:- Key responsibilities Contacting and communicating with debtors: Initiate contact through phone email or mail to discuss outstanding debts explain payment details and follow up on commitments. Negotiating payment arrange...
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