Great company. Great people. Great opportunities.
OUTBOUND SALES SUPERVISOR - OUTBOUND SALES TEAM
If youd like the chance to make your mark with the worlds largest equipment rental provider come build your future with United Rentals!
As an Outbound Sales Supervisor at United Rentals youll be instrumental in supporting Outbound Sales Reps who are focused on growing rental revenue with new and existing customers through outbound sales and personalized account management. Youll help manage our customers needs regarding new/used equipment sales OEM parts sales customer-owned fleet solutions and OSHA safety courses. Youll also be responsible for developing and maintaining a team that is goal oriented and sales focused.
What youll do:
Supervise a team of Outbound Sales Reps in their daily duties and support the Management team
Assist with the measurement of job performance based on clearly understood common goals established key performance indicators
Develop Outbound Sales Reps sales acumen by teaching and coaching the reps on the talk tracks
Administrative duties include monitoring phone service levels daily personnel hours including breaks lunch arrival times etc.
Responsible for helping to resolve issues where staff needs assistance following the established escalation process
Cross-train staff to a degree which gives each employee a basic understanding of the others primary purpose with an emphasis on job interdependencies
Coordinate training and ensure compliance with all department processes and procedures corporate policies and relevant government regulations
Responsible for driving overall Active Customer Growth Used Sales and YoY Rental revenue growth for the Book of Business assigned to Outbound Sales Reps
Other duties assigned as needed
Requirements:
Bachelors Degree preferred
5 years industry experience or on the job/in house training
Ability to effectively plan organize communicate and delegate
Good communication and math skills (abstract reasoning)
Problem solving skills and ability to multi-task
Working knowledge of MS Excel Word PowerPoint SURI and general office equipment
Strict adherence to the code of business conduct
Strong interpersonal skills with emphasis on coaching
Ability to multi-task plan and organize time
Valid drivers license with acceptable driving record
We dont just talk the talk! Were an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - Thats why we offer best-in-class benefits and perks that will support you and your addition to our health and financial plans we also offer:
Paid Parental Leave
Employee Discount Program
Career Development & Promotional Opportunities
Additional Vacation Buy Up Program (US Only)
Early Wage Access through Payactiv (US Hourly Only)
Paid Sick Leave
An inclusive and welcoming culture
Learn more about our full US benefit offerings here.
United Rentals Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race color religion sex national origin age genetic information citizenship status veteran status sexual orientation gender identity disability or any other status protected by law. If you need a reasonable accommodation at any point of the application process please email for assistance.
At United Rentals we proudly hire active duty members veterans reservists and their families. The values that define your serviceleadership discipline integrity and teamworkare the same values that drive our success. With many veterans already part of our team were ready to help you transition into a rewardingcareer.
United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position location education training experience skills and ability.
Required Experience:
Manager