Trainer, IV Infusion Sales

Amerita

The Trainer for IV Infusion Sales drives sales excellence by developing coordinating and delivering operational and clinical onboarding and ongoing training programs for sales employees within the infusion pharmacy business. This role ensures that all sales team membersInside Sales Access and Field Salesare equipped with the knowledge processes and tools needed to effectively communicate Ameritas value navigate referral workflows and operate within our systems and compliance frameworks.

By partnering closely with Sales Leadership Operations Clinical Marketing Revenue Cycle Intake and Corporate Compliance the Sales Trainer ensures consistent process execution across the sales organization and supports the optimization of provider experience referral conversion and market growth.

The goal of this role is to enhance seller readiness accelerate ramp-up time and reinforce best-practice execution aligned with Ameritas sales model and patient-focused mission.

The ideal candidate will bring a strong background in training and enablement with at least three years of experience in a formal learning or enablement role. They will also have one to three years of direct experience in infusion pharmacy specialty pharmacy home health or related healthcare services ensuring a deep understanding of the industry and its unique needs. Candidates with five or more years of training or sales enablement experience specifically within healthcare or specialty pharmacy will be especially well-suited for this role as such expertise is highly preferred.

This is a remote opportunity. Applicants can reside anywhere within the Continental USA.

We Offer

Medical Dental & Vision Benefits plus HSA & FSA Savings Accounts
Supplemental Coverage Accident Critical Illness and Hospital Indemnity Insurance
401(k) Retirement Plan with Employer Match
Company paid Life and AD&D Insurance Short-Term and Long-Term Disability
Employee Discounts
Tuition Reimbursement
Paid Time Off & Holidays

• Delivers training programs focused on sales processes infusion workflows CRM/system use and referral operations
• Creates and manage structured onboarding plans for new sales employees
• Conducts ongoing training to reinforce best practices in provider engagement and referral handling
• Delivers live virtual and recorded training to Inside Sales Access and Field Sales teams
• Develops training materials including:
  • Playbooks & job aids
  • Instructional videos
  • Lesson plans instructor guides and e-learning content
  • Skills assessments and knowledge checks
• Builds interactive learning experiences to support adult learning principles
• Trains sales team on infusion pharmacy operational workflows including intake clinical coordination and revenue cycle steps
• Ensures consistent understanding of system workflows documentation and referral submission processes
• Partners with Intake Ops RCM and Clinical teams to maintain accurate and updated operational training content
• Tracks learning progress completion and competency across sales roles
• Evaluates training effectiveness through data and performance indicators
• Identifies training needs and skill gaps; adjust curriculum accordingly
• Accelerates new hire ramp time and improve sales productivity metrics
• Works closely with Sales Leadership Operations Clinical Compliance Marketing and Revenue Cycle teams on training initiatives
• Supports alignment between sales processes and operational execution
• Serves as a subject-matter expert for infusion pharmacy services and sales processes
• Ensures training content meets regulatory accreditation and HIPAA requirements
• Promotes compliance in all sales practices related to patient information and provider interactions
• Maintains documentation aligned to corporate standards
• Monitors and incorporate internal feedback and industry best practices into training programs
• Evaluates emerging tools and methods to enhance learning delivery
• Supports special projects and initiatives related to sales enablement and performance improvement
• Supervisory Responsibility: No

• Bachelors degree in Business Healthcare Learning & Development or related field (or equivalent experience)
• 3 years training experience in a formal learning or enablement role
• 13 years experience in infusion pharmacy specialty pharmacy home health or related healthcare services
• 5 years experience training or sales enablement in healthcare or specialty pharmacy preferred
• Experience delivering both virtual and in-person training programs
• Certification through the Association for Talent and Development (ATD) preferred or Certified Professional in Training Management (CPTM) designation preferred.
• Strong understanding of infusion or specialty pharmacy services referral workflows and healthcare reimbursement
• Proven ability to build and deliver training programs for adult learners
• Excellent presentation facilitation and communication skills
• Proficiency in CRM systems and Microsoft Office suite; LMS experience preferred
• Ability to analyze performance data and create targeted improvement plans
• Organized resourceful and responsive to operational and team needs
• Percentage of Travel: 25-75%

**To perform this role will require frequently sitting standing walking and typing on a keyboard with fingers and occasionally climbing (stairs/ladders). The physical requirements will be the ability to push/pull and lift/carry 21-30 lbs**