Business Insurance Sales Producer

About Gusto

At Gusto were on a mission to grow the small business economy. We handle the hard stufflike payroll health insurance 401(k)s and HRso owners can focus on their craft and customers. With teams in Denver San Francisco and New York were proud to support more than 400000 small businesses across the country and were building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy.

About the Role:

We are seeking a highly motivated and licensed Property & Casualty (P&C) Insurance Broker to join our team as part of a critical pilot to launch a P&C broker model at Gusto. You will be essential in evolving Gustos business insurance channel by acting as a licensed agent to quote and issue business insurance policies with our NEXT Insurance carrier partner. You will use your expertise to provide direct support and an improved experience for small business customers with complex insurance needs helping to capture meaningfully higher revenue and accelerating the development of our AI Insurance Advisor.

About the Team:

You will be one of two licensed commercial P&C sales representatives hired for this pilot. This team is crucial to solving customer experience gaps and optimizing our offline insurance channels. You will be a SME who is part of the human-in-the-loop workflows required to train and optimize Gus as an AI insurance advisor. Our collective vision is to be an expert advisor that supports small businesses through every stage of growth with this pilot being key to establishing our digital insurance agency and licensed agent integration.

Heres what youll do day-to-day:

• Make outbound dials to prospective and existing small business clients to assess their complex P&C insurance needs and recommend suitable coverage options.
• Quote and issue Property & Casualty policies primarily with the NEXT Insurance carrier in our offline sales channel.
• Achieve required daily weekly and monthly sales activity expectations.
• Provide human-in-the-loop support to optimize the AI Insurance Advisor Gus and assist customers with more complex needs.
• Maintain client relationships manage policy renewals and facilitate changes or endorsements to existing policies.
• Act as a trusted liaison between clients and carriers including assisting clients with reports of losses and claims settlement when necessary.
• Actively work to cross-sell and up-sell additional P&C lines of coverage and strive to achieve monthly production goals for units and/or revenue.
• Maintain accurate and up-to-date client records and policy documentation within CRM systems (SFDC workflow).
• Stay current on industry trends products regulations and underwriting guidelines to provide accurate advice and ensure compliance.

Heres what were looking for:

• Experience in the field: Proven experience in insurance sales or brokerage with coverage level knowledge of commercial P&C products (e.g. Workers Compensation BOP Commercial Auto E&O). 2 years
• Licensing: An active Property & Casualty insurance producers license or the ability to obtain upon hire.
• Communication & Interpersonal Skills: Excellent verbal and written communication active listening and strong interpersonal skills to build rapport and explain complex concepts clearly.
• Sales & Negotiation: Strong sales and negotiation abilities with a proven ability to meet sales targets.
• Technical Proficiency: Working knowledge of carrier quoting systems proficiency in insurance software and familiarity with CRM systems like Salesforce (SFDC).
• Mindset: A demonstrated passion for delivering an incredible customer experience and genuine empathy for small business owners.
• Attributes: Highly self-motivated goal-oriented and an entrepreneurial ownership mentality to thrive in a fast-paced high-energy environment.

Our cash compensation amount for this role is $102040 to $125000 OTE for Denver Atlanta Chicago & Las Vegas. $123265 to $151000 OTE for San Francisco & New York. $95510 to $117000 OTE for Phoenix. Final offer amounts are determined by multiple factors including candidate location experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver San Francisco and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles Gustos subsidiary whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office a secure reliable and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds not just because its the right thing to do but because it makes our company stronger. If you share our values and our enthusiasm for small businesses you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race color religion national origin age sex (including pregnancy childbirth or related medical conditions) marital status ancestry physical or mental disability genetic information veteran status gender identity or expression sexual orientation or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories consistent with applicable federal state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

Personal information collected and processed as part of your Gusto application will be subject toGustos Applicant Privacy Notice.