As a global leader in cybersecurity CrowdStrike protects the people processes and technologies that drive modern organizations. Since 2011 our mission hasnt changed were here to stop breaches and weve redefined modern security with the worlds most advanced AI-native platform. Our customers span all industries and they count on CrowdStrike to keep their businesses running their communities safe and their lives moving forward. Were also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. Were always looking to add talented CrowdStrikers to the team who have limitless passion a relentless focus on innovation and a fanatical commitment to our customers our community and each other. Ready to join a mission that matters The future of cybersecurity starts with you.
About the Role:
This role reports to Global Partner Services Manager (Lead) in our Alliances
organization. The Regional Service Partner Manager is responsible for developing enabling and managing delivery partners within their region to ensure successful high-quality partner-led services aligned with CrowdStrikes delivery standards. This role bridges CrowdStrikes global delivery strategy and regional partner execution ensuring that partners are trained certified and delivering measurable customer outcomes. Success in this role is defined by partner enablement progress delivery quality and partner-led service attach growth across CrowdStrikes Horizon Solution portfolio.
Candidate needs to be commutable to our Barcelona office
What Youll Do:
Monitor and report on partner-led delivery quality engagement milestones and
customer satisfaction (CSAT) compliance across the region.
Execute the regional partner enablement strategy to ensure partners are certified delivery-ready and aligned with CrowdStrike methodologies.
Support partners in developing delivery practices attaining certifications and
improving delivery performance.
Collaborate with internal teams including Sales Alliances and Customer
Success to align partner delivery outcomes with customer success.
Develop and maintain strong relationships with regional delivery partners to
drive attach-rate growth and delivery excellence.
Provide regional feedback and insights to the Global Partner Services team to
improve enablement programs frameworks and tools.
Act as a regional ambassador for CrowdStrikes delivery excellence standards
and partner ecosystem success.
What Youll Need:
5 years of experience in partner management professional services or delivery enablement within enterprise software or cybersecurity.
Hands-on experience managing partner-led or co-delivery engagements with regional or global partners.
Strong understanding of enablement programs delivery governance and partner lifecycle management.
Proven ability to collaborate cross-functionally across Sales Alliances and Customer Success.
Excellent relationship-building and communication skills with partners and
internal teams.
Familiar with Salesforce (SFDC) Tableau or BI tools for performance tracking
and reporting.
Regional language proficiency and knowledge of local partner markets
preferred.
Bonus Points:
Experience working with global systems integrators (GSIs) or regional delivery partners in a co-delivery or managed services capacity.
Familiarity with Salesforce Tableau or BI tools to track partner performance delivery quality and certification metrics.
Proven success implementing or supporting partner enablement and training programs that drive measurable customer outcomes.
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Benefits of Working at CrowdStrike:
Remote-friendly and flexible work culture
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks geographic neighborhood groups and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified across the globe
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race color creed ethnicity religion sex (including pregnancy or pregnancy-related medical conditions) sexual orientation gender identity marital or family status veteran status age national origin ancestry physical disability (including HIV and AIDS) mental disability medical condition genetic information membership or activity in a local human rights commission status with regard to public assistance or any other characteristic protected by law. We base all employment decisions--including recruitment selection training compensation benefits discipline promotions transfers lay-offs return from lay-off terminations and social/recreational programs--on valid job requirements.
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Required Experience:
Manager
CrowdStrike is a global cybersecurity leader with an advanced cloud-native platform for protecting endpoints, cloud workloads, identities and data.