The Amazon Web Services Professional Services Canadian Public Sector team is seeking a dynamic Senior ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role youll be responsible for engaging new and existing customers in transformative projects involving IT Strategy distributed architecture and cloud operations. Youll work closely with Customers account sales teams and ProServe Cloud Architects to drive customer success and business growth. As ProServes customer facing relationship owner youll be primarily focused on understanding and defining business outcomes for customers by building trust identifying applicable AWS Professional Services offerings and creating proposals and securing customer signoff of SOWs. Following project launch you will stay connected with the customer to ensure we are delivering the agreed customer business outcomes (CBO) and ensure success.
Your experience in selling services within the technology/consulting sector specifically in Canadian Public Sector will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in business development executing sales methodologies and managing CRM systems coupled with strong analytical problem-solving and project management abilities. PAEs performance will be measured against key metrics including but not limited to Revenue Billable Bookings and customer satisfaction (CSAT).
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices which cover a variety of solutions technologies and industries.
Key job responsibilities
As an experienced services sales professional you will be responsible for:
Leading business development efforts by engaging customers and driving high-value engagements
Collaborating with Account Sales representatives to ensure a coordinated approach for key accounts
Creating proposals securing customer sign-off on Statements of Work (SOWs) and ensure overall customer success
Actively navigate and drive procurement discussion with customers via extensive knowledge of Canadian Public Sector contracting practices
Monitoring ongoing projects to ensure delivery of agreed customer outcomes and maximize revenue potential
Advocating for customers while balancing AWS business objectives
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
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Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
- 5 years of experience in technology sales or account management Alternative: Experience in technology sales or account management preferably in cloud services.
- Experience with sales targets business development and driving customer satisfaction
- Experience with cloud technologies and IT strategies
- Bachelors degree or equivalent experience
- Experience building and maintaining C-level client relationships
- Excellent communication presentation and negotiation skills
- Financial acumen with the ability to analyse and report on key performance metrics
- Technical proficiency to understand and articulate AWS services and solutions
- Experience with Canadian Public Sector contracting and RFx processes
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