Linde Gas & Equipment Inc.
New Accounts Coordinator
Location: Ankeny IA
Linde Gas & Equipment Inc. is seeking a New Accounts Coordinator to join our team! The New Accounts Coordinator is responsible for the investigations and analysis of customer credit information account setup maintenance and special projects working within established guidelines. This position works under general supervision reporting to a Credit Supervisor.
What we offer you!
Competitive compensation
Comprehensive benefits plan (medical dental vision and more)
401(k) retirement savings plan
Paid time off (vacation holidays PTO)
Employee discount programs
Career growth opportunities
Additional compensation may vary depending on the position and organizational level
What you will be doing:(1st shift)
Review new customer credit applications existing customer additional ship to requests and retail/COD applications to for set up
Make decisions regarding credit extension using predetermined internal guidelines and through credit bureau analysis
Maintain customer records accurately updating pertinent data including account name address phone number(s) billing and shipping preferences etc.
Review accounts to approve or deny credit hold release based on credit limit AR balance and account status
Process name ownership changes
Successfully partner with internal customers communicating required processes procedures and authorizations required for various requests regarding new account set up and maintenance
Maintain thorough and accurate record of all work for audit purposes
Sort incoming requests by type and priority ensuring efficient and effective processing
Ability to prioritize workload in a fast paced time sensitive environment where accuracy is imperative
Resolves moderately complex account setting structure and credit concerns
Work independently with minimal supervision and collaborate with team members successfully
Partner with New Account Team Lead and Credit Supervisor to increase team efficiency and productivity
Utilizes OBIEE extracting customer data to build/pull reports used to compile and submit mass change requests
Has mid-advanced level excel experience to be utilized in large data set analysis for acquisitions integrations and other projects
Participate in process mapping for automation of SOPs and be point of contact for troubleshooting automation issues
Other duties as assigned
What makes you great:
HS diploma/GED required
Demonstrated success working independently and within team of employees
Computer experience in JDE OBIEE and Excel
Data analytics experience
Process improvement experience
Excellent customer service skills
Effective verbal and written communication skills
Ability to work overtime as necessary
Why you will enjoy working with us:
Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions technologies and services which are making our customers more successful and helping to sustain decarbonize and protect our planet.
Linde Gas & Equipment Inc. (LG&E) is part of the largest Welding Industrial Medical and Specialty Gases companies in the U.S. We carry a comprehensive selection of industrial gases such as oxygen nitrogen argon and carbon dioxide etc. LG&E has an extensive network of production plants retail stores distribution centers and customer service locations with a focus on making our world more productive every day by providing high-quality solutions technologies and services which are making our customers more successful by helping to sustain and protect our planet.
For more information about the company please visit our website.
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All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age disability protected veteran status pregnancy sexual orientation gender identity or expression or any other reason prohibited by applicable law.
Required Experience:
IC
Production of basic, intermediates and industrial chemicals including liquid and gaseous oxygen, nitrogen, argon, hydrogen, acetylene, carbon dioxide, nitrous oxide, ammonia, chlorine, helium and other gases; distribution and maintenance of valves, cylinders, safety and security equip ... View more