Employee Relations Specialist

Position Overview

The Human Resources (HR) Specialist is responsible for supporting daily HR operations by serving as an initial point of contact for inquiries related to HR policies procedures and benefits. Based at our Freeburg MO location this individual will contribute to the Employee Relations Team and assist with key HR functions including recruitment onboarding employee relations and regulatory compliance.

Duties and Responsibilities

HR Support & Communication

• Assist with maintenance and distribution of HR communications
• Promote employee engagement by supporting various employee relations events and initiatives
• Support full-cycle recruitment efforts conducting phone screens and scheduling interviews
• Support Employee Relations by responding to employee questions and helping resolve day-to-day issues escalating concerns to the appropriate contacts as necessary
• Ensure accurate and timely completion of employee documentation including new hire paperwork status changes and personnel files

Payroll

• Support bi-weekly payroll processing by ensuring accurate employee timekeeping records in Paycom and resolving payroll-related issues
• Assist the Payroll Manager by ensuring accurate timekeeping
• Support the administration of attendance related progressive discipline pursuant to company policy

HRIS System and Data & Reporting

• Train new associates and supervisors in how to use the HRIS system
• Maintain accurate and up-to-date employee records in HR databases and personnel files
• Efficiently create and process reports from HRIS databases.
• Enter data and maintain HRIS records to ensure up to date and accurate information.

Onboarding

• Assist with new hire onboarding and orientation to ensure a smooth start for all employees
• Assist new hires in accessing and navigating the HRIS system (Paycom) ensuring they understand its features and functionalities.

Legal Compliance

• Ensure compliance with company policies pursuant to federal state and local employment laws and regulations
• Verification of employment inquiries
• Assist with I-9 completion and maintenance of records
• Create and maintain personnel benefit and payroll files for employees per legal requirements
• Ensure legal postings are current and maintained
• Review and process requests for information for unemployment claims

Supervisory Responsibility

No direct management or supervisory responsibilities.

Safety

Observe safety and security policies and procedures including proper use of Personal Protective Equipment including but not limited to eye and toe protection during visits to the manufacturing floor. Report potentially unsafe conditions; and use equipment and materials properly. Follow department-specific safety requirements during visits to the production floor.

Travel

Approximately 10% travel is required to commute between the Quaker campuses to meet with employees for meetings or for professional development.

Essential Job Requirements

An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required.

• Associates degree in Business Administration Human Resources or a related field
• Relevant Human Resources or Office Administrative experience

Preferred Education and Experience

An individual is expected to have the minimum level of education and/or related expertise listed here:

• SHRM-CP or PHR Certification
• Bilingual in Spanish preferred but not required

Competencies and Skills

• Professionalism
• Conflict Resolution
• Communication Proficiency & Listening
• Discretion and Confidentiality

Position Type and Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday during normal business hours. Occasional evening and weekend work may be required as job duties demand.

Physical Demands The demands and environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is primarily an office job and largely a sedentary role with frequent sitting. The position requires the ability to climb stairs lift files open filing cabinets bend or stand as necessary. The employee is occasionally required to climb or balance; and stoop kneel crouch or crawl. The employee may also occasionally be required to lift and/or move up to 25 pounds. Vision abilities required by this job may include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus.

It is an essential job function and safety rule applicable to every employee working in a safety sensitive classified position to be able to work in a constant state of alertness and in a safe manner.

Work Environment Although the employee will primarily be in an office setting while performing the duties of this job the employee may need to visit the factory and be exposed to climactic variations various levels of vibration and moving mechanical parts. The noise level in the office is usually low but hearing protection may be advisable or required for prolonged visits to certain parts of the factory.

Other Duties and Responsibilities

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that may be required of the employee for this job. Duties responsibilities and activities may change at the discretion of management any time.

Equal Employment Opportunity Statement

Quaker is an equal opportunity order to provide equal employment and advancement opportunities to all individuals employment decisions at Quaker will be based on merit qualifications abilities and Quakers needs and resources. Quaker does not discriminate in any employment opportunities or practices on the basis of race color religion sex (including pregnancy sexual orientation and gender identity or expression) national origin ancestry age disability genetic information military status or any other category protected by law.

Required Experience:

IC