Operations Lead ProExec
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Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
General information
Reference
003859Location
United Kingdom London London
Work Place
Hybrid
Region
UK
Job Profile
Lockton - Experienced Professional
Title
Operations Lead - ProExec
Description
An excellent opportunity has arisen for an experienced insurance operations professional to join our Specialty business unit leading day to day commercial operations for our Professional and Executive Risk (ProExec) team.
Lockton ProExec offers clients strategic partnership that understand their business needs actively manages risks and empowers clients to foresee challenges and seize opportunities. We deliver tailored coverage for clients professional executive financial and cyber risks.
Role Purpose:
Support the Chief Operating Officer in delivering the operational strategy for the ProExec division maximising efficiencies contributing to the division growth agenda through and supporting the implementation of changes and improvements.
Key Responsibilities:
- Managing operational KPIs and KPI reporting (debiting performance contract certainty cover performance DCS)
- Managing the relationship with processing teams (TSG) ensuring effective handover minimising rejections
- Attending to IBA credit control and bad debt meetings escalation point for issues and query management
- Being the first point of call for broking teams escalating issues with service
- Leading in creating client onboarding plans for their areas
- Managing contract wordings clauses and London market requirements use of artificial contract builder by broking teams
- Leading on Insurance Premium Tax issues
- Completing exception reporting including not renewed PPW and NOC oversight
- Dealing with account opening issues and sign off
- Dealing with premium finance
Candidate Profile
- Proven experience in managing insurance operations
- Strong understanding of the end-to-end insurance lifecycle (placement binding invoicing premium processing claims interface)
- Excellent stakeholder management and communication skills able to collaborate effectively across broking finance and operations teams
- Demonstrated ability to analyse performance data and produce meaningful operational reports
- Proven problem-solving skills with the ability to identify process inefficiencies and implement improvements
- Detailed knowledge of regulatory and compliance requirements relevant to insurance operations (FCA Lloyds GDPR)
Custom section 3
Scheduled
Full Time Permanent
Key Skills
- Administrative Skills
- Facilities Management
- Biotechnology
- Creative Production
- Design And Estimation
- Architecture
About Company
The quality of your solicitors professional indemnity insurance underpins your integrity and reputation among your clients. As a regulatory requirement, it is critical that your cover performs effectively for you and your practice. Our dedicated and knowledgeable team is committed to ... View more
