Quality Assurance Lead

• Suffolk County Council Endeavour House Ipswich Suffolk IP1 2BX - Hybrid
• 48163 - 58850 per annum (pro rata for part time)
• 37 hours per week - Flexible working options available
• Permanent

REDEPLOYMENT ONLY

We are focused on making a meaningful difference to children and families across Suffolk. How By listening to our people learning from what they say and creating a culture of mutual respect where everyone works together to achieve great things. As aQuality Assurance Leadin the Quality Assurance Teamyou will be as keen to collaborate and build a bright future as we are. So to make a positive impact connect with us and connect with a fantastic career.

Reimagine the possibilities.

Your role and responsibilities

As the Quality Assurance Lead you will play a pivotal role in ensuring the highest standards of practice for children young people and families across Suffolk. Your daily activities will be both varied and impactful requiring a balance of analytical advisory and collaborative skills.

A typical day in this role may include:

• Engaging with children young people families and professionals to ensure their experiences inform and shape quality assurance activities.
• Providing expert guidance support and constructive challenge to colleagues and partners enabling them to deliver improved outcomes.
• Leading and participating in quality assurance evaluative work and reviews gathering and analysing feedback and identifying areas for development.
• Designing and facilitating development workshops reflective sessions and coaching opportunities to support continuous professional growth.
• Collaborating with internal and external partners to share best practice and foster effective multi-agency working.
• Preparing and presenting analytical reports on service quality highlighting strengths and recommending improvements.
• Monitoring legislative and policy developments to ensure that practice remains current and compliant.
• Supporting safeguarding and risk management with a focus on promoting the welfare of children and young people.

You will be expected to manage your own workload with autonomy respond flexibly to emerging priorities and contribute to the ongoing improvement of services. The opportunity to make a tangible difference both to service quality and to the lives of children and families is at the heart of this role.

You will need

• to have a suitable professional qualification at post graduate level and equivalent experience in a relevant area of work
• experience in quality assurance work in a Children and Young Peoples Services and/or Childrens Homes (Regulation 44 work) and/or other sector work which demonstrates transferable skills
• management and leadership experience and/or qualification (desirable)
• have a sound working knowledge of relevant legislation and statutory frameworks
• have an analytical/forensic approach to your work
• excellent communication skills (written and verbal)
• strong ability to work both on your own and as part of a team
• to be able to work at pace within agreed timescales
• effective ICT skills use of internet and other digital methods of communication
• to be aware of local and national researchand frameworks

You can view a full list of requirements in theJoband Person Profile (Word).If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application.

The Team

The Quality Assurance Team is a multidisciplinary group of professionals within the Children and Young Peoples Services directorate. The teams purpose is to support and enhance quality assurance processes across all services ensuring that every intervention is meaningful and every childs voice is heard.

The team members are motivated by the positive impact they makesupporting colleagues celebrating excellent practice and driving continuous improvement. The team culture is collaborative supportive and committed to learning and professional development. Open communication mutual respect and a shared sense of purpose underpin all that we do.

Empowering Everyone

Were big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in ourWorkforce Equality Report

For more information

Please contactRachel Cogmanfor a casual conversation. You can reach them by calling or emailing

How to apply

Step 1 -Read theJob and Person Profile (JPP) (word).

Step 2 -Click Apply Now to start your online application.

Step 3 -Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use theSupporting Statement template.

1. Can you describe a time when you led a quality assurance review or audit within a childrens or young peoples service What approach did you take to gather and analyse feedback and how did your findings contribute to service improvement
2. Please provide an example of how you have communicated complex information to a diverse audience such as children families colleagues or external partners. How did you ensure your message was understood and acted upon
3. Give an example of how you have identified an area for improvement within a service and implemented a creative or innovative solution. What was the outcome and how did you measure its success
4. What motivates you to work in quality assurance within children and young peoples services How do your personal values align with the WE ASPIRE values of Suffolk County Council

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process.

Please note: Without a supporting statement your interest will not be progressed. If you require any reasonable adjustments to the application process before the next selection stage please contact our Recruitment Team by emailingor calling .If you are invited to the next stage of selection you will have another opportunity to request adjustments for the next stages of the process.

Closing date:11.30pm 4 January 2026

This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid