Operations Shift Manager

Location: Leeds United Kingdom

Work regime: Full-time shift-based position (days nights weekends on a rotating 24/5 shift pattern).

Overview

We are seeking a results-driven Operational Shift Manager to lead production activities within our Birstall Factory. The ideal candidate will have strong leadership skills a hands-on approach to operations and proven experience implementing and sustaining TPM methodologies. This role is central to ensuring safe efficient and high-quality production.

What are we looking for

Shift Leadership & Operations

• Lead coach and support production teams to meet daily weekly and monthly output targets.

• Oversee all manufacturing activities during the shift ensuring adherence to safety quality and operational standards.

• Monitor production KPIs (performance waste downtime throughput) and take corrective actions where needed.

• Coordinate with maintenance quality and planning teams.

TPM & Continuous Improvement

• Drive TPM initiatives across the shift including Autonomous Maintenance operational meeting structures and focused improvement.

• Facilitate root-cause analysis

• Engage operators in daily TPM tasks including equipment care basic maintenance and visual management.

People Management

• Direct Line Manager for 20 associates

• Responsible for labour planning

• Conduct performance discussions coaching and training to build operator capability.

• Promote a positive safety-focused and inclusive team environment.

Safety & Quality Compliance

• Enforce Good Manufacturing Practices (GMP) HACCP and all food safety standards specific to pet food manufacturing.

• Ensure compliance with health and safety regulations; address near misses unsafe behaviours and hazards immediately.

• Investigate deviations and non-conformances implement corrective and preventive actions.

Documentation & Reporting

• Complete daily shift reports including performance metrics downtime logs and operational issues.

• Maintain accurate records of TPM tasks maintenance activities and quality checks.

• Communicate shift handover information clearly and effectively.

What will be your key responsibilities

• Proven line management experience in manufacturing/operations; food or pet food industry preferred.

• Demonstrated experience with Total Productive Maintenance (TPM) implementation.

• Strong leadership and team-management skills.

• Ability to troubleshoot operational problems and drive continuous improvement.

• Working knowledge of GMP HACCP and other food safety standards.

Find out more about what Mars can offer you by visiting our Global Careers site: is committed to providing access equal opportunity and reasonable adjustments for individuals with disabilities long-term health conditions or who are neurodiverse during the application and recruitment process. To request reasonable adjustments complete our Reasonable Adjustment Request Form here.

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