Ocean Forwarding Agent

Apodaca - Mexico

Monthly Salary: Not Disclosed

Posted on: 18 hours ago

Vacancies: 1 Vacancy

Job Summary

Ensure smooth and timely freight process flow.
Ensure accurate and timely data entry into our operating system.
Track and trace Order Management files.
Use workflows on daily basis to manage shipments
Monitor shipment reports to ensure total customer satisfaction
Ensure timely clearance and delivery of freight to customer for Import shipments.
Ensure documents are timely sent and arrival notice communicated to destination for Export shipments.
Ensure accurate and timely client and vendor billing.
Manage intercompany invoice payments
Interact with our customers arranging their international shipments meeting customer service standards.
Contribute to maintain strong relationships with vendors (Shipping lines trucking companies and others).
Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) Audit requirements external government regulations or customers policies / requirements.
Understand department process flow constantly looking for areas of improved efficiency.
Ensure all customers standard operating procedures are followed and updated in the DLSOP.
Meet KPI standards per company procedure.
Overseas communications timely responses to emails and requests (internal and external)
Escalation of problems to Management when necessary
Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
Adhere to the companys 10 cultural attributes: Appearance Attitude Confidence Curiosity Excellence Integrity Pride Resolute Sense of Humor and Visionary.

Job-Specific Performance Expectations

Timely and Accurate Shipment Processing

Ensures smooth and timely freight process flow according to Expeditors operational procedures. Follows customers standard operating procedures and proactively notifies customers of any issues. Consistently meets KPI standards as per companys procedures

Timely and Accurate Data Entry

Ensures accurate and timely data entry into our operational systems according to Expeditors operational procedures and customer requirements. Monitors exception reports for quick data integrity resolution

Timely and Accurate Billing and Accounting

Invoices customers the expected charges timely and accurately and according to Expeditors and customer requirements. Properly provisions service provider charges to avoid reserves. Follows proper credit approval processes in order to minimize risk and protect the company

Qualifications :

Understanding transportation process of all models is a plus
Hazardous Materials certification (preferred)
Good computer skills (e.g. MS Excel MS Word)
Fluent in English
6 months to 1-year related experience and/or training; or equivalent combination of education and experience
Meet company standards of 52 hours training per year including as needed management/leadership training
Excellent organizational skills time management skills in addition to a professional manner
Positive and willing to help attitude
Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely obtain positive results

Additional Information :

Expeditors offers excellent benefits:

IMSS
Health Plan: Medical
Life Insurance
Employee Stock Purchase Plan
Training and Personnel Development Program

Remote Work :

Employment Type :

Full-time

Ensure smooth and timely freight process flow.Ensure accurate and timely data entry into our operating system.Track and trace Order Management files.Use workflows on daily basis to manage shipmentsMonitor shipment reports to ensure total customer satisfactionEnsure timely clearance and delivery of f...

Ensure smooth and timely freight process flow.
Ensure accurate and timely data entry into our operating system.
Track and trace Order Management files.
Use workflows on daily basis to manage shipments
Monitor shipment reports to ensure total customer satisfaction
Ensure timely clearance and delivery of freight to customer for Import shipments.
Ensure documents are timely sent and arrival notice communicated to destination for Export shipments.
Ensure accurate and timely client and vendor billing.
Manage intercompany invoice payments
Interact with our customers arranging their international shipments meeting customer service standards.
Contribute to maintain strong relationships with vendors (Shipping lines trucking companies and others).
Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) Audit requirements external government regulations or customers policies / requirements.
Understand department process flow constantly looking for areas of improved efficiency.
Ensure all customers standard operating procedures are followed and updated in the DLSOP.
Meet KPI standards per company procedure.
Overseas communications timely responses to emails and requests (internal and external)
Escalation of problems to Management when necessary
Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
Adhere to the companys 10 cultural attributes: Appearance Attitude Confidence Curiosity Excellence Integrity Pride Resolute Sense of Humor and Visionary.

Job-Specific Performance Expectations

Timely and Accurate Shipment Processing

Timely and Accurate Data Entry

Timely and Accurate Billing and Accounting

Qualifications :

Understanding transportation process of all models is a plus
Hazardous Materials certification (preferred)
Good computer skills (e.g. MS Excel MS Word)
Fluent in English
6 months to 1-year related experience and/or training; or equivalent combination of education and experience
Meet company standards of 52 hours training per year including as needed management/leadership training
Excellent organizational skills time management skills in addition to a professional manner
Positive and willing to help attitude
Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely obtain positive results

Additional Information :

Expeditors offers excellent benefits:

IMSS
Health Plan: Medical
Life Insurance
Employee Stock Purchase Plan
Training and Personnel Development Program

Remote Work :

Employment Type :

Full-time

Key Skills

Computer Science
Continuous Integration
Fraud
Intake Experience
Law Enforcement
Usability
Analysis Skills
Computer Forensics
Driving
Teaching
Counterintelligence
Sass

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About Company

Expeditors

Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 ... View more

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