Client Integration Specialist

København - Denmark

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Department:

Customer Service

Job Summary

Technical Integration Support Specialist Passionate About People and Problem-Solving

Are you curious about working with web services and integrated solutions Do you enjoy making a differenceboth technically and personally Then we might have the job for you.

At Experian were looking for a new colleague who combines technical understanding with great energy and a genuine desire to help others. As a global leader in information solutions for businesses we rely on you to ensure our customers get the best possible experience when integrating our products helping them unlock the full value of our solutions.

Youll join a strong collaborative team based in Copenhagen working closely with clients product managers developers customer service and more. Youll quickly become an important part of our journey.

Your main role will be to support and resolve incoming customer requests ranging from minor issues to more complex challenges that require in-depth troubleshooting database analysis or user acceptance testing. Youll verify application changes or new builds before they go live.

What Youll Be Doing:

Provide technical support for our integrated solutions

Advise and assist customers with product integration

Support the Sales team with technical insights

Follow up on integration projects to ensure smooth completion

Participate in customer meetingsonline and when needed on-site

Ensure a seamless onboarding experience for clients

Improve internal processes and documentation

Contribute to product development initiatives such as Proof of Concept (PoC) projects

Qualifications :

What Were Looking For:

A technical background ideally including:

Experience with web services (REST/JSON SOAP/XML etc.)

Knowledge of databases and proficiency in SQL

Comfort with navigating data structures and understanding API specifications

Ability to explain technical concepts clearly and simply to both internal and external stakeholders

A diplomatic service-minded approach

Fluency in Danish and Englishboth written and spoken

You dont need to tick every boxwhat matters most is your willingness to learn collaborate and grow.

Additional Information :

Proud to be a Worlds Best Workplace 2024

Our uniqueness is that we celebrate yours. Experians culture and people are main differentiators. We take our people agenda very seriously and focus on what truly matters; DEI work/life balance development authenticity engagement collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is award-winning; Great Place To Work in 24 countries FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.

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Remote Work :

Employment Type :

Full-time

Technical Integration Support Specialist Passionate About People and Problem-SolvingAre you curious about working with web services and integrated solutions Do you enjoy making a differenceboth technically and personally Then we might have the job for you.At Experian were looking for a new colleagu...