Service Manager
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Job Location:
Glenview, IL - USA
Yearly Salary:
$ 140000 - 160000
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Fields Chrysler Jeep Dodge Ram inGlenview is seeking a positive team leader to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create lifelong relationships.
Being family-owned and operated our culture and standards that define our day-to-day beliefs encompass Fields Five: Safety Integrity Courtesy Presentation and Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas and are strongly supported in promoting from within the organization.
What We Offer Benefits
Medical Dental Vision Short- and Long-Term Disability Paid Basic Life Insurance 401(k) Plan Personal Time Off Paid Training Employee vehicle purchase plans Health and wellness Saturday Lunches Discounts on products and services
RESPONSIBILITIES
- Ensure customers receive prompt courteous and effective service
- Serve as a liaison between technicians and customers
- Take ownership of customers experience by carrying out additional assignments enabling the dealership to leave a positive impression on the customer
- Manage and hire technicians and service advisors
- Interview and make new hires
- Distribute work between technicians
- Prioritize required services
- Ensure customers have a positive dealership experience
- Provide concierge support for all owner inquiries whether via phone or in person to ensure the customer does not get mishandled
- Spend quality time building relationships with the customers
REQUIREMENTS
- Technical automotive knowledge
- No less than 4years of Service Management Experience is required
- Demonstrated ability to manage others
- Organized and friendly personality
- CDK experience a must!!
- Dealership experience preferred
PAY: $140000 - $160000 per year DOE
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Kitchen Experience
- Dealership Experience
- Food Safety Experience
- Management Experience
- Auto Service Management
- Maintenance
- Operations Management
- Cash Handling
- Leadership Experience
- Supervising Experience
- Automotive Service
About Company
Service Advisor As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will...
