Learning and Development Manager

About Karbon

Karbon is the global leader in practice management software for growth-minded accounting firms. We provide an award-winning highly collaborative cloud platform that streamlines work and communication enabling the average accounting firm using Karbon to save 18.5 hours per week per employee.

We have customers in 34 countries and have grown into a globally distributed team with our people based throughout the US Australia New Zealand Canada the United Kingdom and the Philippines. We are well-funded ranked #1 on G2 have a fantastic team culture built on our values are growing rapidly and making a global impact.

We are looking for a builder someone who thrives on creating structure and clarity from the ground up. The L&D Manager will design and deliver scalable learning systems that accelerate onboarding deepen leadership capability and strengthen the culture that drives Karbons success.

While this is a builder role you should also be very comfortable and energized by facilitation and training delivery. However at its core this role is about designing the frameworks programs and rhythms that make learning a business driver improving productivity retention and leadership readiness across a global hybrid organization.

What Youll Do

Design and deliver scalable learning systems

• Build a unified Learning at Karbon framework that connects onboarding leadership development and ongoing capability building.
• Design programs that accelerate time to productivity for new hires and improve manager effectiveness at all levels.
• Develop the Karbon Manager Core program focused on coaching feedback and accountability.
• Refresh and evolve the Emerging Leaders Program into a globally scalable blended model with AI-enabled learning experiences.

Operationalize learning across the employee journey

• Own and enhance Karbons Onboarding Academy ensuring every new hire has a consistent role-specificramp.
• Partner with HRBPs and functional leaders to identify learning needs linked to business outcomes.
• Embed learning tools and resources in the flow of work self-serve searchable and accessible globally.

Measure impact and enable scale

• Define clear success metrics for all programs tied to productivity internal mobility and retention.
• Partner with our Ops and Finance functions to track and report on learning ROI and capability development.
• Leverage AI and data to personalize learning and automate delivery where possible.

Champion culture and leadership at scale

• Curate learning experiences that reinforce Karbons values and ways of working.
• Equip leaders with resources and rituals that help them drive connection accountability and performance within their teams.
• Build recognition for internal facilitators and learning champions across the company.
  

What Success Looks Like

• Within three months learning programs are unified under a single Learning at Karbon identity.
• Managers are using consistent frameworks for feedback coaching and development.
• Onboarding ramps are shortened with measurable improvements in early productivity.
• The Emerging Leaders Program is scaled globally with high engagement and visible progression.
• L&D outcomes are linked to retention internal mobility and performance data.

What Youll Bring

• 6 years of experience in L&D talent development or organizational development ideally within a fast-growing SaaS or tech environment.
• Proven experience building and scaling learning programs such as leadership onboarding or capability frameworks.
• Strong instructional design and program management capability.
• Skilled in using modern L&D technology including LMS or LXP platforms AI learning tools and analytics.
• Confident partnering with executives and translating strategy into practical measurable solutions.
• Comfortable working across time zones and cultures designing globally relevant experiences.
• A pragmatic commercial mindset that measures success through business outcomes not completion rates.

Why work at Karbon

• Gain global experience across the USA Australia New Zealand UK Canada and the Philippines
• Excellent benefits package including:
• Paid Flexible Time Off with an encouraged 3 weeks use per year
• Company paid medical for you and eligible spouse/partner and dependents
• Company paid dental and vision and eligible spouse/partner and dependents
• Fully company funded short and long term disability
• Fully company paid life insurance
• 401(k) with company matching
• Flexible Spending Account
• Up to 8 weeks paid parental leave
• Work-from-home stipend
• Work with (and learn from) an experienced high-performing team
• A collaborative team-oriented culture that embraces diversity invests in development and provides consistent feedback
• Be part of a fast-growing company that firmly believes in promoting high performers from within

Karbon embraces diversity and inclusion aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If youve made it this far in the job description but your past experience doesnt perfectly align we do encourage you to still apply. You could still be the right person for the role!

We recruit and reward people based on capability and performance. We dont discriminate based on race gender sexual orientation gender identity or expression lifestyle age educational background national origin religion physical or cognitive ability and other diversity dimensions that may hinder inclusion in the organization.

Generally if you are a good person we want to talk to you.

If there are any adjustments or accommodations that we can make to assist you during the recruitment process and your journey at Karbon contact us at for a confidential discussion.

At this time we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!