IT Support Engineer
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Job Location:
Monthly Salary:
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Skills & Qualifications:
Essential:
Proven experience in L2/L3 IT Support or End User Computing role (minimum 3 5 years preferred).
Strong knowledge of Windows and macOS environments Microsoft 365 and Active Directory.
Experience with ticketing systems (Jira ServiceNow etc.) and IT Asset Management tools.
Understanding of network fundamentals (TCP/IP VPN DNS DHCP).
Excellent communication and interpersonal skills.
Strong problem-solving skills with a structured and logical approach.
Self-driven and able to work independently as well as collaboratively within a team.
Preferred:
Experience with Intune SCCM or JAMF for device management.
Exposure to ITIL processes and service management best practices.
Basic knowledge of procurement and vendor coordination.
Key Attributes:
Team player with a collaborative mindset.
Customer-centric approach with a focus on service quality.
Organized and detail-oriented in maintaining documentation and asset records.
Proactive in identifying areas for improvement and automation.
Proven experience in L2/L3 IT Support or End User Computing role (minimum 3 5 years preferred).
Strong knowledge of Windows and macOS environments Microsoft 365 and Active Directory.
Experience with ticketing systems (Jira ServiceNow etc.) and IT Asset Management tools.
Understanding of network fundamentals (TCP/IP VPN DNS DHCP).
Excellent communication and interpersonal skills.
Strong problem-solving skills with a structured and logical approach.
Self-driven and able to work independently as well as collaboratively within a team.
Preferred:
Experience with Intune SCCM or JAMF for device management.
Exposure to ITIL processes and service management best practices.
Basic knowledge of procurement and vendor coordination.
Key Attributes:
Team player with a collaborative mindset.
Customer-centric approach with a focus on service quality.
Organized and detail-oriented in maintaining documentation and asset records.
Proactive in identifying areas for improvement and automation.
Key Skills
- Engineering Support
- Law Enforcement
- ABB
- Information Security
- Adobe Dreamweaver
- Data Analysis
