Continuous Improvement Specialist I III (Depending on Experience)

Closing Date to Apply: Until Filled

Wage:

Specialist I (Non-Exempt): $33.00to$50.82 Hourly

Specialist II (Exempt): $77105.60 to $118768.00 Annually

Specialist III (Exempt):$86569.60 to $139380.80 Annually

Typically selected candidates are hired at a salary rate between the minimum and midpoint of the range.

Benefits: This link below will provide you with Grant PUDs benefit that may be available if hired different employee types are eligible for different benefits.

Grant PUD Unified Insurance Program ()

Grant County PUD will administer a background check as part of the hiring process.

Position Summary

Under general supervision this position manages continuous improvement events corrective action events and projects with varied levels of priority/risk/scope. The primary responsibility is to lead and advance assigned projects and ensure improvements and corrective actions are implemented successfully and in a manner consistent with the Continuous Improvement Department.

Essential Functions

Essential functions as defined under the Americans with Disabilities Act may include any of the following representative duties knowledge and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include but are not limited to the following:

• Collaborate and communicate effectively with stakeholders at all levels to foster a positive culture of continuous improvement and problem identification.
• Provide coaching on specific direction recommendations and support to process owners and senior leaders in improvement and corrective action initiatives.
• Champions use of data. Analyzes and presents data that is user-friendly.
• Ensure proper documentation of project progress and status via designated department tools and resources.
• Stays current on best practices and methodologies in area of expertise.
• Identifies and minimizes obstacles inhibiting project progress including technical and adaptive obstacles.
• Identify outcome metrics and other performance metrics to drive measurable results.
• Advances assigned department strategy and road map initiatives.
• Facilitate meetings with stakeholders while also providing feedback and insight.
• Completes projects/initiatives within reasonable or assigned timeframe.
• Utilizes professional and independent judgment and discretion to ensure project is successful.
• Incorporates change management principles into project.
• In this position if needed to operate a GCPUD vehicle for business purposes please refer to the Vehicle/Asset Usage Policy IS-TA-POL-001
• Demonstrated commitment to Grant PUDs mission vision values strategic plan and Grant PUD / IBEW Local 77 Code of Excellence. The incumbent should be familiar with these organizational priorities and behave in a way that aligns with these expectations.
• Understand and adhere to compliance requirements for this position that may include laws regulations security guidelines Grant PUD policies & procedures.
• Actively participate in all aspects of our safety program including but not limited to:
  • Following all safety policies and produces.
  • Alerting supervisors and coworkers to unsafe or hazardous working conditions.
  • Reporting any safety incidents or close calls within 24 hours to your supervisor.
  • Accepting feedback from supervisors and coworkers regarding your own safety performance.

Specific Functions:

Continuous Improvement Level I

• Educates process owners on CI methodology and tools including Kata Lean Six Sigma and other industry accepted practices.
• Leads departments level process improvement projects with process owner with mentorship from more senior program analysts.
• Performs various functions as needed related to the CI teams core services: process mapping standard work development improvement coaching education/training and partnership in workshop facilitation.

Corrective Action Program Level I

• Educates process owners on CAP methodology and tools outlined in the cause evaluator manual.
• Performs various functions related to the CAP teams core services: facilitation of the Corrective Action Review Board (CARB) and the Condition Review Team (CRT) achieving proficiency in all aspects of these critical activities.
• Receives cause evaluation mentorship from senior CAP team members.

Continuous Improvement Level II

• Lead cross-functional groups through continuous improvement to achieve measurable results.
• Demonstrates high level proficiency in CI core services: Process Mapping standard work development improvement coaching at cross functional level education/training and small group workshop facilitation.

Corrective Action Program Level II

• Lead cross-functional groups through cause evaluations at all levels of significance to achieve measurable results.
• Demonstrate a high level of proficiency in all functions of the CRT.

Continuous Improvement Level III

• Facilitates Continuous Improvement workshops related to various district initiatives.
• Coaches and educates all levels of management including executives in CI tools and methodology.
• Demonstrates high level proficiency in CI core services: Process Mapping standard work development improvement coaching at cross functional and strategic initiative level education/training and independent workshop facilitation.

Corrective Action Program Level III

• Facilitates corrective action program events related to various district initiatives.
• Coaches and educates all levels of management including executives in CAP tools and methods.
• Demonstrates high level proficiency in CARB assisting the CARB chairperson in guiding the discussions taking place with the CARB members.

Required Qualifications: (Education and Experience License and/or Certification)

Level I:

• Associate degree OR one-year additional experience in lieu of education may be considered.
• 1-2 years experience in applying continuous improvement principles problem identification and resolution corrective action program or similar field of work.
• 1-2 years experience in continuous improvement and/or cause evaluation coaching and facilitation.
• Lean Six Sigma Yellow Belt OR Industry Equivalent Lean Certification
• Prosci Change Management Certification within one year of hire
• Root Cause Analysis Facilitator Training within one year of hire

Level II:

• Associate degree OR one-year additional experience in lieu of education may be considered.
• Lean Six Sigma Green Belt OR Industry equivalent lean certification
• 2-3 years experience in applying established industry accepted continuous improvement principles problem identification and resolution corrective action program or similar field of work.
• 2-3 years experience in continuous improvement and/or cause evaluation coaching and facilitation.
• Prosci Change Management Certification within one year of hire
• Root Cause Analysis Facilitator Training within one year of hire

Level III:

• Bachelors degree in business administration management project management operations management engineering or related field OR two years additional experience in lieu of education may be considered. OR completion of apprenticeship program.
• 3-5 years experience in applying established industry accepted continuous improvement principles problem identification and resolution principles corrective action program or similar field of work.
• 3-5 years of general work experience where critical thinking and process improvement skills are practiced.
• 3-5 years experience in Continuous Improvement project coaching and facilitation.
• Prosci Change Management Certification within one year of hire
• Root Cause Analysis Facilitator Training within one year of hire
• Lean Six Sigma Yellow Belt OR Industry Equivalent Lean Certification

Preferred Qualifications: (Education and Experience License and/or Certification)

Level I:

• Bachelors degree in business administration management project management operations management engineering or related field.
• 1-2 years experience in utility or similar industry related experience

Level II:

• Bachelors degree in business administration management project management operations management engineering or related field.
• Disciplined AGILE Project Management OR Industry equivalent Agile certification
• Root Cause Analysis Facilitator Training

Level III:

• 5 years electric utility or related experience
• Disciplined AGILE Project Management or industry equivalent agile certification.
• Root Cause Analysis Facilitator Training
• 3-5 years experience in project management
• 3 years in applying established industry accepted change management principles.

Other Knowledge Skills and Abilities

Level I:

• Proficient in Lean Concepts and Methodology.
• Proficient in Improvement Kata practice.
• Proficient in problem identification and resolution practices.
• Proficient in building and facilitating business process mapping.
• Skill in Microsoft Office Suite (Word Excel Visio Teams SharePoint PowerPoint).
• Knowledge of Grant PUDs Strategic Plan policies and procedures.
• Knowledge of electric utilities including electric transmission and distribution systems and generation.
• Organized and manages time effectively.
• Ability to work independently and with a team.

Level II:

• Demonstrated ability in leading people and teams through improvement/problem identification work.
• Ability to break down ambiguous problems into concrete and measurable components.
• Ability to compile display and analyze data in a logical format and to use the data to develop solutions.
• Proven project portfolio that has measured success at the department level.
• Adapts an agile project approach as needed to achieve success.
• Strategically prioritizes work to achieve timely results.
• Strong analytical and critical thinking skills.
• Demonstrates an ability to communicate effectively both orally and in writing with a wide variety of departments and individuals.
• Ability to have critical conversations with key stakeholders regarding project obstacles.
• Proficient in adaptability. Capable of adjusting decisions based on new information or changing circumstances
• Understanding of CollectiveBargaining Agreement rules and application.
• Utilizes professional and independent judgement and discretion on assigned project work.
• Ability to mentor CI Specialists I.

Level III:

• Highly collaborative person comfortable with conflict and debate associated with change.
• Has a high level of positive influence on those around them.
• Proven project portfolio that has measured success in advancing cross functional improvements.
• Proven to be effective in driving outcomes despite organizational obstacles or risks.
• Advanced skills in consulting coaching training and facilitating.
• Strong skills in teaching specialty concepts and principles to diverse audiences from senior management to frontline staff.
• Demonstrated track record of successfully working with and motivating teams.
• Highly proficient in adaptability. Independently capable of quickly adjusting decisions or approach based on new information or changing circumstances.
• Ability to mentor CI Specialists I and II operational excellence peers and others.

Physical Requirements

• Position may be eligible for hybrid work arrangement: âYes âNo
• Majority of work is performed in a standard office setting.
  • Will perform work onsite at the locations of the assigned Business Units
• Typical shift of employees in this position: â8 hours â9 hours â10 hours â12 hours

*For a full list of requirements the applicant/incumbent should refer to the Physical Capacity Evaluation (PCE).

The statements contained herein reflect general details as necessary to describe the principal functions for this job the level of knowledge and skill typically required and the scope of responsibility but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas.

Required Experience:

IC