Senior Technical Analyst
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Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Important Information
- Experience: more than 5 years
- Job Mode: Full-time
- Work Mode: Hybrid (Lisbon on-site collaboration with client 12 days/week)
Job Summary
The Senior Technical Analyst acts as a bridge between business stakeholders architects and development teams ensuring that business objectives are clearly translated into technical deliverables and that all solutions align with the overall transformation roadmap in the Claims domain (Insurance industry).
The role combines strong business analysis technical understanding and stakeholder management skills supporting digital transformation initiatives across multiple Claims components (Fraud Recoveries Litigation etc.).
Responsibilities and Duties
Business & Functional Analysis
- Collaborate with Claims SMEs Product Owners and business stakeholders to elicit and document functional and non-functional requirements.
- Analyze end-to-end Claims processes identifying opportunities for automation optimization and data-driven decision making.
- Support creation of epics features and user stories aligned with transformation goals.
Technical & Solution Analysis
- Partner with solution and data architects to design scalable and modular components for the future Claims Workbench.
- Translate business needs into technical specifications data mappings and integration requirements.
- Ensure consistency of design across multiple components (Fraud Recoveries Litigation Management etc.).
Product Backlog & Delivery Support
- Collaborate with Product Owners to build and maintain a prioritized product backlog.
- Define and document acceptance criteria; support sprint planning refinement and reviews.
- Work with development and QA teams to ensure clear understanding of requirements and successful delivery.
Stakeholder Engagement & Communication
- Act as a liaison between business teams architecture and technology delivery teams.
- Present findings progress and recommendations to leadership and governance forums.
- Support change management and the adoption of new Claims capabilities.
Qualifications and Skills
- Based in Lisbon Portugal
- 5 years of experience as aBusiness Analyst / Technical Analyst ideally within Insurance (Claims domain preferred).
- Experience with large-scale transformation or digital platform programs.
- Strong understanding of Claims lifecycle processes (FNOL assessment settlement recoveries litigation fraud).
- Ability to interpret and document technical concepts (APIs integrations data flows system architecture diagrams).
- Proficiency in data analysis tools such as SQL and advanced Excel (Python is a plus).
- Hands-on experience with Power BI or Tableau.
- Experience working in Agile environments (Scrum Kanban or SAFe).
- Proficiency in JIRA / Confluence or similar backlog management tools.
- Excellent communication analytical and stakeholder management
Nice to Have
- Familiarity with cloud-based architectures (Azure preferred).
- Exposure to data analytics AI or ML use cases in Claims.
- Previous experience with low-code/no-code platforms or workflow engines (OutSystems preferred).
- Knowledge of regulatory and compliance requirements in the Insurance
Technologies
- Data & Analysis Tools: SQL Excel (advanced) Power BI Tableau
- Agile Tools: Jira Confluence
- Cloud Platforms: Azure (preferred) AWS GCP
- Technical Concepts: APIs data flows integrations system architecture diagrams
- Methodologies: Agile (Scrum Kanban SAFe)
About Encora
Encora is the preferred digital engineering and modernization partner of some of the worlds leading enterprises and digital native companies. With over 9000 experts in 47 offices and innovation labs worldwide Encoras technology practices include Product Engineering & Development Cloud Services Quality Engineering DevSecOps Data & Analytics Digital Experience Cybersecurity and AI & LLM Engineering.
At Encora we hire professionals based solely on their skills and qualifications and do not discriminate based on age disability religion gender sexual orientation socioeconomic status or nationality.
Required Experience:
Senior IC
Key Skills
- Intelligence Targeting
- SQL
- Agile
- Business Analysis
- Telephony
- Computer Forensics
- Requirements Gathering
- Business requirements
- Cordova
- SDLC
- Oracle
- Wiki Systems
About Company
As Encora Inc. expands its footprint in Latin America, its acquisition of Nearsoft provides our clients with a unique chance to Nearshore on a global scale.
