Resource Desk Administration

Make a difference in a growing innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

As a Resource Desk Administrator you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes get ready to love it here!

What youll be doing:

• Greet clients check them in and ensure beverages are offered. Notify clinicians when clients arrive
• Take incoming calls manage the switchboard and ensure daily set-up of the office
• Perform general office duties including handling the courier incoming mail and sorting faxes
• Arrange meeting rooms this includes the setup of refreshments and coordinating the invites for visiting staff members and clients
• Send office memos including property management information when required
• Ordering office supplies testing materials kitchen supplies and any special requests
• Coordinate and delegate office space for Clinicians
• Fix contact and follow up with any scheduling errors
• Ensure the security and effective transfer of client files
• Revise clinician schedules where needed and rebook all returning clients
• Liaise with building maintenance and suppliers/vendors
• Assist with special projects

What were looking for:

• Minimum 2 years of experience in a professional office and customer service environment
• Bilingual in French both written and verbal preferred
• Experience with Microsoft Office (Word Excel PowerPoint) and be comfortable using other technical platforms
• Post-secondary education and courses in psychology and/or business administration would be an asset
• Strong organizational and time management skills
• Excellent English verbal and written communication skills; French language would be an asset
• Exhibit positive service behaviors to both internal and external stakeholders
• Ability to work well with others
• Take responsibility for actions and decisions
• Commitment to professionalism and confidentiality
• Embrace new ideas and ways to do things
• Detail-oriented and accurate in your work

Homewood Health promotes a fair and competitive compensation model. Pay rates are tailored to reflect differences in operating environments and job requirements. Compensation is influenced by many factors including compensation principles or approach for a role or job function organizational tenure experience qualifications or premium skills external competitiveness internal comparability geography and work performance. Pay rate for this position is $21.00 hourly.

Why Work With Us

Homewood Health is Canadas largest and leading service provider for medically focused evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence integrity collaboration and innovation. Our people make a difference!

As an equal opportunity employer Homewood Health is committed to employment accessibility diversity equity and inclusion. For this reason we encourage applications from members of equity-seeking groups including women racialized and indigenous communities persons with disabilities and persons of all sexual orientations and gender identities/expressions.

Join us at Homewood Health and be part of a diverse team helping Canadians live healthier more productive and fulfilling lives.