Service Advisor

Hialeah, FL - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Service Advisor

Service Advisors play a crucial role in coordinating vehicle maintenance and repairs at Headquarter Toyota in Hialeah FL. They are responsible for assessing customer concerns providing accurate cost estimates and ensuring exceptional service.

Job Benefits:

At Headquarter Toyota our Automotive Service Technicians thrive in a positive and professional work environment with access to industry-leading training. We are committed to employee development provide the best benefits in the field and believe in promoting from within. Our team members enjoy:

A collaborative team atmosphere
Comprehensive Medical/Dental/Vision Insurance
Paid Vacationafter 1 year of service
401(K) & 401(k) Matching

Responsibilities(include but are not limited to):

Greet customers warmly and assist them with any inquiries they may have.
Perform a thorough vehicle walk-around and accurately document customer concerns to help the Technician diagnose and service the vehicle effectively.
Consult with customers on applicable service specials to provide the best options for their vehicle needs.
Prioritize necessary services and be ready to offer alternatives if requested by the customer.
Keep customers informed about completion times service expenses and any potential changes that may arise.
Stay engaged in delivering vehicles to customers upon completion to ensure all concerns are addressed satisfactorily.
Provide exceptional concierge support for all customer inquiries whether by phone or in person ensuring a positive service experience.
Develop and maintain strong relationships with customers to enhance their overall satisfaction.
Have a deep understanding of the product to answer detailed questions about the customers vehicle.

Requirements:

Adhere to the companys dress code policy
Must work efficiently in a fast-paced environment
Excellent customer service and selling skills
Strong written and oral communication skills required
Proficiency in computer skills needed
Valid Drivers license and clean driving record are a must
Flexibility with schedule including evenings weekends and holidays

Additional Posting Information:

This posting may be closed on or before the listed closing date upon filling the vacant position(s).

This job description is not intended to cover all duties. Responsibilities may change at any time with or without notice.

We are an Equal Opportunity Employer and a Drug & Tobacco-Free Workplace. All applicants must be able to demonstrate the ability to pass pre-employment testing to include background checks MVR and drug screenings.

Required Experience:

Unclear Seniority

Service AdvisorService Advisors play a crucial role in coordinating vehicle maintenance and repairs at Headquarter Toyota in Hialeah FL. They are responsible for assessing customer concerns providing accurate cost estimates and ensuring exceptional service.Job Benefits:At Headquarter Toyota our Auto...

Service Advisor

Job Benefits:

A collaborative team atmosphere
Comprehensive Medical/Dental/Vision Insurance
Paid Vacationafter 1 year of service
401(K) & 401(k) Matching

Responsibilities(include but are not limited to):

Greet customers warmly and assist them with any inquiries they may have.
Perform a thorough vehicle walk-around and accurately document customer concerns to help the Technician diagnose and service the vehicle effectively.
Consult with customers on applicable service specials to provide the best options for their vehicle needs.
Prioritize necessary services and be ready to offer alternatives if requested by the customer.
Keep customers informed about completion times service expenses and any potential changes that may arise.
Stay engaged in delivering vehicles to customers upon completion to ensure all concerns are addressed satisfactorily.
Provide exceptional concierge support for all customer inquiries whether by phone or in person ensuring a positive service experience.
Develop and maintain strong relationships with customers to enhance their overall satisfaction.
Have a deep understanding of the product to answer detailed questions about the customers vehicle.

Requirements:

Adhere to the companys dress code policy
Must work efficiently in a fast-paced environment
Excellent customer service and selling skills
Strong written and oral communication skills required
Proficiency in computer skills needed
Valid Drivers license and clean driving record are a must
Flexibility with schedule including evenings weekends and holidays

Additional Posting Information:

This posting may be closed on or before the listed closing date upon filling the vacant position(s).

This job description is not intended to cover all duties. Responsibilities may change at any time with or without notice.

Required Experience:

Unclear Seniority

Key Skills

Sales Experience
Time Management
Order Management System
Customer Service
Dealership Experience
GM Vehicles
Retail Sales
Tire Service
Automotive Repair
OSHA
Service Writing
Automotive Service

Apply Now

About Company

Headquarter Toyota

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