Job Description
We are seeking a Customer Account Representative to join our growing team in Philadelphia. The ideal candidate will be responsible for maintaining and strengthening relationships with clients ensuring their satisfaction and supporting them with tailored solutions that align with their goals. This role offers a dynamic work environment where initiative and attention to detail are key.
Responsibilities
Serve as the main point of contact for assigned client accounts.
Provide exceptional customer service by addressing inquiries and resolving issues promptly.
Develop and maintain strong relationships with clients to ensure long-term satisfaction.
Coordinate with internal departments to ensure accurate and timely delivery of services.
Prepare reports analyze account data and identify opportunities for growth or improvement.
Support the sales and operations teams with client communications and administrative tasks.
Qualifications :
Qualifications
Strong communication and interpersonal skills.
Excellent organizational abilities with keen attention to detail.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Proficiency in Microsoft Office Suite (Word Excel PowerPoint) and CRM tools.
Positive attitude professionalism and a proactive mindset.
Additional Information :
Benefits
Competitive annual salary ($57000 - $63000).
Opportunities for professional growth and advancement within the company.
Comprehensive training and continuous support.
Collaborative and motivating work culture.
Paid time off and performance-based incentives.
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more