HR Coordinator (12 month FTC)

Job Description:

Reporting to the Talent Acquisition Operations Lead the HR Coordinator is responsible for delivering candidates and employees at all organisational levels prompt assistance and timely guidance with queries on a shared service model. This encompasses to the entire spectrum of HR policies procedures and other administrative services envisioned to support them from both personal and organisational standpoint.

Acting as a HR ambassador you will need to have a can-do enthusiastic attitude with the ability to multi-task and be extremely organized & the ability to interact with all levels of stakeholders employees and candidates is essential.

If you are looking for a role where you can truly make a positive impact take ownership and champion an extraordinary candidate and employee experience.

Role and Responsibilities:

• Oversee daily HR operations and provide end-to-end HR support (Offer & Contract Management Onboarding Administration Medical checks Background Verification Checks Data Administration other Employee Life Cycle Activities)
• Provide first-level support to employees/ on HR-related queries.
• Liaising with TA Hiring Managers HR colleagues Candidates and other external agencies (i.e. third-party vendors) and respond to enquiries about individuals information without compromising the organizations standards of privacy and confidentiality.
• Support background verification process for various countries; track BGV status and provide timely follow ups until BGV completion; ensuring data accuracy effective reporting and a seamless flow of candidate information.
• Assist in the coordination of new joiners and provide onboarding & administration support involve hiring.
• Managing & Coordinating queries on Ticket management tool (BMC Helix)
• Maintain employee records in a human resources information system trackers so that information is timely accurate and secure.
• Achieve performance measures and adhere to established Service Level Agreements (SLA) like CSAT Service Quality Turnaround time etc.
• Support continuous improvement initiatives in Shared service area
• Ensure accurate and up-to-date status for candidate and employee and track recruiting activities.
• Prepare reports and statistical summaries related to HR metrics.
• Support projects on an ad-hoc basis that may often require engagement with a variety of HR teams.

Qualifications :

• The ideal candidate will have experience in HR or any HR operation functions experience and a desire to simplify & streamline processes to increase speed create better candidate employee and manager experiences.

• Experience with HR databases Applicant Tracking Systems (ATSs) and Candidate Management Systems
• Strong knowledge of the HR system landscape (BMC Service Management Tool SmartRecruiters SAP etc.)
• Excellent problem-solving skills with high levels of verbal and numerical reasoning.
• Experience in shared services organization supporting a number of countries will be an advantage
• Able to deliver the designated work objectives of the role according to the respective project deadline requirements and SLAs.
• Ability to effectively present information and respond to questions from candidate employees managers and HR
• Required to comply with all applicable practices and documentation and work effectively in situations that require sound decision making and involve confidential or sensitive matters.
• Must maintain a high level of confidentiality and adhere to local and global data protection norms
• Proficiency in the use of Microsoft Suite required
• Strong customer service orientation proactivity and detail-oriented 
• Excellent interpersonal and stakeholder management skills
• Be enthusiastic passionate and keen on learning with a can-do attitude
• Culture Fit: A passion for working in a HR environment where flexibility collaboration and a positive attitude are key to success. Bottomline youre a team player!
• Bachelors Degree; recognized qualification/certification in Human Resources Management
• Fluency in English needed

Additional Information :

With colleagues stretching across the globe we are proud of our diversity. To foster inclusivity we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans Pride Network Black Employee Network Network and Neurodiversity. 

Across our company we recognize excellence culminating in the Smiths Excellence Awards our annual celebration of the most extraordinary activities people and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day a global celebration of Smiths around our network. 

Join us for a great career with competitive compensation and benefits while helping engineer a better future. 

Planning and Decision Making:

• Erroneous decisions or recommendations are not likely to result in failure to achieve major goals and objectives of the organization                                                                                             

Impact and Scope: 

• Geographic scope of the support provided by this role is global.
• Interacts regularly with employees line managers Talent Acquisition and HR across the business. 

Key Internal and External Relationships: 

• Employees and Line Managers across Smiths divisions and functions.
• TA HR colleagues supporting the COEs and Smiths divisions

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.

At no time during the hiring process will Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website (Careers - Smiths Group plc)

Remote Work :

No

Employment Type :

Contract