Commercial Account Handler Public Sector
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Job Location:
Birmingham - UK
Monthly Salary:
Not Disclosed
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Job title: Client Advisor - Public Sector
Salary: 42000
Location: Birmingham
PURPOSE OF ROLE
Our client is seeking a Client Advisor to join their established Public Sector Division. This position offers an excellent opportunity for an organised and proactive individual who enjoys working in a fast-paced client-focused environment. The role involves supporting senior Client Directors and reporting to the PSE Team Manager to ensure clients receive a consistently high standard of service and their accounts are managed accurately and efficiently.
RESPONSIBILITIES
- Prepare insurance documentation for new clients in line with their requirements.
- Obtain renewal terms assess alternatives and produce professional client presentations.
- Manage renewals mid-term adjustments and policy changes promptly and accurately.
- Maintain and update client information within internal systems.
- Liaise with insurers to confirm cover process policies and follow up on outstanding documentation.
- Review policy documents to ensure accuracy before issue.
- Support credit control processes and escalate account concerns where necessary.
- Adhere to all legal regulatory and compliance standards across all activities.
DAY-TO-DAY
- Collaborate with colleagues to deliver efficient and high-quality client servicing.
- Oversee a portfolio of client accounts meeting deadlines and service standards.
- Communicate regularly with clients insurers and internal teams to resolve queries.
- Maintain consistency and accuracy across all documentation and client records.
- Handle client data responsibly and identify potential risks or issues as they arise.
EXPERIENCE
- Proven experience meeting performance targets within a regulated insurance environment.
- Strong background in client servicing and relationship management.
- Proficient in Acturis (essential).
- Experience handling commercial or corporate insurance across multiple product lines (desirable).
SKILLS
- Excellent communication and interpersonal abilities with a client-focused approach.
- Strong attention to detail and accuracy in all work.
- Well-organised with the ability to prioritise and manage multiple tasks.
- Analytical and methodical approach to problem-solving.
- Risk-aware with sound judgement on when to seek guidance or escalate issues.
- Commitment to professional development ideally holding or working towards a CII qualification (Cert CII or Dip CII).
If you have the relevant experience or know someone that does please contact me now on or email us at
Key Skills
- Accounting Software
- Time Management
- Accounts Administration
- Accounts Receivable
- Accounts Reconciliation
- Administrative Skill
- Leadership skills
- Accounting & Finance
- Accounts Management
- Communication
- Analysis Skills
- Relationship Management
- Team Player Spirit
- Budgeting Skills
- Accounts Payable
