Senior Robotics Integration Engineer

As a Senior Robotics Integration Engineer at Vention

Youll be a key member of the Client Engineering team bridging the gap between post-sales implementation and advanced technical support. Were looking for a highly autonomous field-ready engineer with a passion for troubleshooting client collaboration and delivering high-impact support both remotely and on-site.

Youll support complex industrial automation systems by investigating issues validating hardware and software configurations and helping clients get the most out of our systems. This role combines the mindset of a field service engineer with the rigor of a Tier 34 technical support expert.

What Youll Do

• Act as a subject matter expert for automation challenges across Ventions platform and ecosystem.
• Lead technical deployments and investigations both remotely and on-site when required ensuring that Vention hardware software and robotics systems meet client expectations.
• Program and validate automation systems using Ventions MachineMotion controller MachineLogic software and client-specific logic (Python).
• Integrate and commission robot applications using our key partner technologies (Fanuc Universal Robots ABB) including programming safety configuration and troubleshooting.
• Support advanced escalations by owning and resolving complex support cases ensuring fast turnaround and clear communication.
• Participate in client discussions with Sales and Customer Success Managers to identify the best-fit solutions and deployment strategies.
• Execute user acceptance testing (UAT) for new hardware and software releases to ensure readiness and functionality before rollout.
• Maintain and improve technical documentation including user manuals troubleshooting guides and technical FAQs to enable self-service and reduce repetitive tickets.
• Manage and contribute to the support system (Zendesk) by owning incoming tickets prioritizing effectively and improving internal workflows.
• Collaborate cross-functionally with Product Engineering and QA by sharing field insights contributing to feature feedback and identifying areas for improvement.
• Mentor and guide junior Integration Specialists helping them grow in communication ownership and technical depth.

Qualifications :

What You Bring to the Table

Were looking for skills intellect and experiences that will help you succeed in this role but we also know that various profiles (not only the one described below) could be successful. If youre excited about what you read and think youd be a great fit we encourage you to apply even if you dont meet every single qualification.

Youll bring:

• Degree in Electrical Mechatronics Robotics or a related engineering field.
• 6 years of hands-on experience in industrial automation robotic systems integration or advanced technical support roles.
• Solid foundation in system commissioning controls and industrial machine integration.
• Experience with ticketing systems (Zendesk) and internal knowledge base development.
• Programming experience (Python) and strong troubleshooting skills across electrical mechanical and software layers.
• Experience with robot programming (Fanuc Universal Robots ABB) is an asset.
• Strong communication skills to clearly explain complex technical concepts to clients teammates and non-technical stakeholders.
• Familiarity with post-sales client environments and comfort owning relationships with high-value enterprise clients.
• Willingness to travel for on-site deployment and troubleshooting as needed.
• Fluency in English; French or Spanish is a strong asset.
• A curiosity to learn a collaborative mindset and a drive to contribute to something meaningful.

Additional Information :

What We Offer

• Career pathing: Real opportunities to grow through personalized development plans bi-annual employee reviews and mentorship program 
• Professional development: Continuous training in performance management inclusive leadership leadership operating model team building and giving/receiving feedback
• Gender diversity & inclusion: Pay equity reviews inclusive policies and a Womens Employee Resource Group offering networking mentorship and quarterly learning sessions.
• Hybrid work: Enjoy flexibility with our hybrid model allowing you to work from home on select days.
• Community engagement: Two paid volunteering days per year to give back to causes you care about.
• Central location: Regular team gatherings and a collaborative office space in the heart of Montreal surrounded by cafés and restaurants.
• Team events: All year round employee events including annual kick-off employee summit quarterly happy hours and department events.
• Comprehensive benefits: A complete group benefits plan for you and your family that start day one.

What to Expect in Your Interview

• Initial Call
• Meet the Team
• Case or take-home interview
• Decision & Offer
   

Were committed to making every step of the process inclusive and accessible. If you require accommodations at any stage please let us know well ensure you have what you need to succeed.

Professional Growth & Development

Vention believes strongly in promotion from within. For this reason we structured a comprehensive professional development program that elevate high-performing individuals who deeply understand the inner workings of Vention. This program encompasses:

• In-house coaching program with former industry executives working with small cohort of emerging leaders
• Quarterly management training on topics ranging from Giving & Receiving Feedback to Building high-performing teams to Developing your own Leadership model
• Quarterly World-Class Speaker Series featuring industry leaders sharing their perspective and lessons learned as they build their function and business
• Dedicated professional development channels sponsored by the Executive team to foster continuous professional learning
• Book allocation program to further your knowledge in your domain of expertise or any business leadership topics

Diversity Inclusion & Belonging at Vention

When you join Vention you join a team of professionals with diverse experiences backgrounds and perspectives. Together were building a workplace where everyone belongs feels valued and can achieve extraordinary results.

We celebrate differences in ideas in experiences and in people. Our initiatives in gender equity career growth and leadership development are designed to create real opportunities for everyone to thrive.

Ventions culture

Vention is an uplifting environment for high achievers. Thinking that Ventions culture would keep you energized See our full culture guide here.

Remote Work :

No

Employment Type :

Full-time