Front Desk Agent
Share
Job Location:
Kirkland, WA - USA
Monthly Salary:
Not Disclosed
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
InnVentures Overview
Driven by an innovative entrepreneurial spirit InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20 states for some of the Nations largest REITs and private real estate owners in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we have established proven methods of management development and revenue maximization resulting in a trusted acumen for operating major hotel brands.
Location
Courtyard Seattle Kirkland WA
Overview
Specific to this position:
-Ideal applicant will have an open or mostly open availability. As we are a 24/7/365 business we will not accept any applicants that are unable to work weekends and evenings.
-Hotel experience is preferred but we are happy to train those who are quick learners!
-Motivated applicants will send an email to with work availability reason for applying and any other relevant info.
-PT or FT positions available.
Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions requests and complaints promptly and courteously.
We offer eligible employees a number of benefits to enhance their health and well-being:
- Group insurance including medical dental vision and company-paid life insurance.
- Paid time off
- Company-matched 401(k) plan
- Voluntary benefits including short term disability long term disability accident life critical illness and Flexible Spending Account
- Life enrichment benefits including hotel benefits employee assistance program leadership development program and more!
- Get paid daily
Responsibilities
- Ensure that all guests receive a friendly efficient and error-free check-in and check-out experience.
- Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
- Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guests stay.
- Demonstrate proper phone etiquette including transferring calls taking messages andmaking reservations.
- Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
- Support the goals of the hotel through teamwork and collaboration with all departments.
Qualifications
Required Experience:
Unclear Seniority
Key Skills
- Customer Service
- Hotel Experience
- Hospitality Experience
- Computer Skills
- Upselling
- Medical office experience
- Office Experience
- Computer Literacy
- Front Desk
- Guest Services
- Cash Handling
- Phone Etiquette
