Title : Help Desk Manager - Senior
Location : Delmar NY 12054
Duration : 30 Months
Client : Justice Center for the Protection of People with Special Needs
Requirements :
- 72 months experience providing L1 and/or L2 help desk support to end users via telephone email in-person.
- 60 months experience setting up end-user workstations with telephones monitors keyboards mice laptop docking station.
- 60 months experience supporting users with Office 365 applications including Outlook Word Excel and Powerpoint.
- 60 months experience diagnosing and repairing issues with HP and/or Xerox multi-function devices.
- 60 months experience in using and also supporting users with with WebEx functionality.
- 24 months experience working with ServiceNow IT Workflows including monitoring assigned work searching and reporting functions. Experience with NYS ITSM is preferred but not required.
- 36 months experience with imaging laptops.
Title : Software- Location : Albany NY Duration : 30 months Client : NYS ITS Requirements :
Title : Help Desk Manager - Senior Location : Delmar NY 12054 Duration : 30 Months Client : Justice Center for the Protection of People with Special Needs Requirements : 72 months experience providing L1 and/or L2 help desk support to end users via telephone email in-person. 60 months experienc...
Title : Help Desk Manager - Senior
Location : Delmar NY 12054
Duration : 30 Months
Client : Justice Center for the Protection of People with Special Needs
Requirements :
- 72 months experience providing L1 and/or L2 help desk support to end users via telephone email in-person.
- 60 months experience setting up end-user workstations with telephones monitors keyboards mice laptop docking station.
- 60 months experience supporting users with Office 365 applications including Outlook Word Excel and Powerpoint.
- 60 months experience diagnosing and repairing issues with HP and/or Xerox multi-function devices.
- 60 months experience in using and also supporting users with with WebEx functionality.
- 24 months experience working with ServiceNow IT Workflows including monitoring assigned work searching and reporting functions. Experience with NYS ITSM is preferred but not required.
- 36 months experience with imaging laptops.
Title : Software- Location : Albany NY Duration : 30 months Client : NYS ITS Requirements :
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