Reverse Logistics Analyst

Job Description Summary

Job Description

The Reverse Logistics Analyst is responsible for overseeing and analyzing day-to-day returns in the reverse supply chain. This includes managing the return of prescription medications from various trading partners dispute resolution compliance reporting and account management. The analyst ensures that returned goods are processed in accordance with legal regulatory and company standards while striving for cost efficiency and timely completion.

Position Location:

This position will be located at the Princeton NJ US Headquarters site.

Our Sandoz flexible hybrid working approach allows US office-based employees to work up to 50% of their monthly workday remotely. This role will not have the ability to be located remotely. Preference will be given to local candidates not requiring relocation.

Major Accountabilities / Your Key Responsibilities:

Your responsibilities include but not limited to:

• Provide input to develop and refine standard operating procedures (SOPs) for handling returns in compliance with internal requirements as well as FDA DEA and other governing bodies.

• Compliance with all internal and external regulations. Maintain up-to-date documentation and support internal and external audits as required

• Participate in cross-functional teams to identify and implement process improvement activities.

• Identify and communicate potential risks in the reverse logistics process then implement mitigation strategies to protect the company against those risks as assigned.

• Participate in the implementation of track-and-trace solutions and data analytics platforms to monitor returns generate reports and enhance process visibility

Key Performance Indicators:

• Maintain customer deduction balance within guidelines

• Timely completion of all compliance requirements

• Maintain deduction to credit issuance cycle time at less than 90 days

• Maintain or improve working relationships with assigned customers

What youll bring to the role:

Required Qualifications:

Education & Experience:

• Bachelors degree in business administration or supply chain or relevant experience

• 0-3 years of experience in the generic pharma space

Key Capabilities Required:

• Problem Solving: Ability to identify root causes of issues within the reverse logistics chain and support development of sustainable solutions

• Collaboration: Able to work effectively in cross-functional teams and foster productive relationships with internal and external partners

• Process Optimization: Familiar with mapping processes identifying bottlenecks and streamlining workflows to enhance efficiency and reduce costs.

• Ethical Judgment: Commitment to ethical handling management of the return process ensuring compliance with all controls regulations and laws

• Effective communication and interpersonal skills with the ability to influence and collaborate with diverse stakeholders including customers

Youll Receive:

Sandoz offers a generous employee benefits package that includes a competitive salary health insurance coverage for medical prescription drugs dental and vision a generous company match for retirement savings accounts and generous paid time off. We also follow a hybrid work policy that combines a mix of in-person and remote work to allow our employees flexibility.

The pay range for this position at commencement of employment is expected to be between $85400 - $158600 USD/year; however while salary ranges are effective from 1/1/25 through 12/31/25 fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further final pay determinations will depend on various factors including but not limited to geographical location experience level knowledge skills and abilities. The total compensation package for this position may also include other elements including a sign-on bonus restricted stock units and discretionary awards in addition to a full range of medical financial and/or other benefits (including 401(k) eligibility and various paid time off benefits such as vacation sick time and parental leave) dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired employee will be in an at-will position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance Company or individual department/team performance and market factors.

On September 30 2021 Sandoz entered into a 5-year Corporate Integrity Agreement. Certain positions will have responsibilities to support the execution and adherence to CIA obligations CIA-related deliverables and any relevant audit monitoring or Independent Review Organization (IRO) remediation.

Sandoz - Notice at Collection to Employees Applicants

Why Sandoz

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz a leader in this sector provided more than 900 million patient treatments across 100 countries in 2024 and while we are proud of this achievement we have an ambition to do more!

With investments in new development capabilities production sites new acquisitions and partnerships we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost high-quality medicines sustainably.

Join us!

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EEO Statement:

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.

Accessibility and reasonable accommodations

Sandoz Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the application process or in order to perform the essential functions of a position please send an email to or call 1- and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

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