Manager of Centralization Screening

Denver, CO - USA

Monthly Salary: $ 85000 - 110000

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Continental Propertiesis looking for aManager of Centralization- Screeningtojoin ourOperationsteam! You willoversee our centralized leasing and administrative team ensuring efficient application processingaccuratepricing and consistent workflows. This role partners with Operations Leadership to streamline processesmaintainstandards and enhance customer satisfaction across all communities.

This position is remote and can be based in any of our core markets specificallyCO FL GA mustresidewithin one hour of one of our visits to our home office in Menomonee Falls WI as well as to the communities you support arerequired.

Essential Responsibilities:

Lead & DevelopCentralizedTeam: Manage and coach centralized leasing and admin specialists to ensure accountability and service excellence.
Ensure Accuracy: Overseetimelyaccurateapplication processing document verification and fee collection.
Maintain Standards:Enforce consistent pricing qualification and screening processes aligned with policies and Fair Housing guidelines.
Enhance Customer Experience:Partner with onsite teams for proactive applicant-focused communication throughout the leasing process.
Monitor & Improve Performance:Track KPIs analyze trends and implement improvements for accuracy timeliness and service quality.
Streamline Processes:Collaborate with leadership tooptimizeworkflows champion technology and ensure compliance through audits.

Skills for Success:

Education: Bachelors degree in business administrationor similar fieldrequired.
Experience:
- Progressivepropertymanagement experience preferred.
- Preferred experience leading remote teams.
Strong background in process improvement and project management.
Analytical mindset with strategic thinking and change management skills
Advancedproficiencyin Microsoft Excel.

Why Youll Love Life at Continental:

Our award-winning culture fosters innovation and empowers our team members to lead. Here are some of the reasons that our team members continue to vote for us as a Top Workplace:

Career Growth: Youll have the tools training and opportunities for a meaningful career with long-term growth potential. We invest in your learning & development with paid professional memberships certifications and tuition reimbursement.
Mental Health & Wellness: Your well-being matters. We provide comprehensive mental health support including but not limited to 8-free counseling sessions per year and access to additional wellness resources.
Balance: We recognize that balance varies for everyone and we support our team members with that in mind. Recharge with generous vacation time 9-paid holidays and half-days on Fridays during designated months.
Community & Connection: Build relationships through informal gatherings lunches community and company events volunteer opportunities and a vibrant social culture. Learn more about recent Continental events here!
Culture of Belonging: The Continental IDEA (Inclusion Diversity Equity & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day. Our You Belong Here Initiative and Business Resource Groups focus on fostering an inclusive and equitable work environment for all.
Performance Incentives: Participate in our Building Above and Beyond (BAAB) incentive program that rewards team members annually based on company goals and achievements.
Industry-Leading Benefits: Enjoy a comprehensive benefits package including Medical Dental and Vision Plans flexible spending accounts 401(k) with company match and company-paid life and disability insurance.
Family Support: Support your growing family with 6-weeks paid parental leave and with family-forming & fertility resources (up to 12-weeks leave for birth mothers).

We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression or veteran status. We are proud to be an equal opportunity workplace.

We comply with the Americans with Disabilities Act (ADA) and all applicable state and local fair employment practices laws and are committed to providing equal employment opportunities to qualified individuals with disabilities.

For the benefit of our residents the communities we serve and our co-workers all applicants are required to pass a post-offer criminal background check prior to joining the Continental team.

Salary Range: $85000 - $110000

Required Experience:

Manager

Essential Responsibilities:

Lead & DevelopCentralizedTeam: Manage and coach centralized leasing and admin specialists to ensure accountability and service excellence.
Ensure Accuracy: Overseetimelyaccurateapplication processing document verification and fee collection.
Maintain Standards:Enforce consistent pricing qualification and screening processes aligned with policies and Fair Housing guidelines.
Enhance Customer Experience:Partner with onsite teams for proactive applicant-focused communication throughout the leasing process.
Monitor & Improve Performance:Track KPIs analyze trends and implement improvements for accuracy timeliness and service quality.
Streamline Processes:Collaborate with leadership tooptimizeworkflows champion technology and ensure compliance through audits.

Skills for Success:

Education: Bachelors degree in business administrationor similar fieldrequired.
Experience:
- Progressivepropertymanagement experience preferred.
- Preferred experience leading remote teams.
Strong background in process improvement and project management.
Analytical mindset with strategic thinking and change management skills
Advancedproficiencyin Microsoft Excel.

Why Youll Love Life at Continental:

Our award-winning culture fosters innovation and empowers our team members to lead. Here are some of the reasons that our team members continue to vote for us as a Top Workplace:

Career Growth: Youll have the tools training and opportunities for a meaningful career with long-term growth potential. We invest in your learning & development with paid professional memberships certifications and tuition reimbursement.
Mental Health & Wellness: Your well-being matters. We provide comprehensive mental health support including but not limited to 8-free counseling sessions per year and access to additional wellness resources.
Balance: We recognize that balance varies for everyone and we support our team members with that in mind. Recharge with generous vacation time 9-paid holidays and half-days on Fridays during designated months.
Community & Connection: Build relationships through informal gatherings lunches community and company events volunteer opportunities and a vibrant social culture. Learn more about recent Continental events here!
Culture of Belonging: The Continental IDEA (Inclusion Diversity Equity & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day. Our You Belong Here Initiative and Business Resource Groups focus on fostering an inclusive and equitable work environment for all.
Performance Incentives: Participate in our Building Above and Beyond (BAAB) incentive program that rewards team members annually based on company goals and achievements.
Industry-Leading Benefits: Enjoy a comprehensive benefits package including Medical Dental and Vision Plans flexible spending accounts 401(k) with company match and company-paid life and disability insurance.
Family Support: Support your growing family with 6-weeks paid parental leave and with family-forming & fertility resources (up to 12-weeks leave for birth mothers).

For the benefit of our residents the communities we serve and our co-workers all applicants are required to pass a post-offer criminal background check prior to joining the Continental team.

Salary Range: $85000 - $110000

Required Experience:

Manager

Key Skills

Photography
Color Correction
Shot List
Adobe Photoshop
Photo Shoots
Youtube
Camera Movement
Cinematography
Audio Equipment
B-roll
Camera Operation
Final Cut Pro
Digital Media
Video production
Web Series

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About Company

Continental Careers

Continental Properties’ team of exceptional people, its financial resources, critical thinking and unrivaled industry insight all play a role in creating real estate developments that deliver optimum benefit to our tenants and attractive returns to investors and enhance the communitie ... View more

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