Sr. Content Strategist , Technical Content Experience

AWS is building an AI-first content platform that transforms how we create govern and deliver technical documentation at enterprise scale. The Technical Content Experience (TCX) team is seeking a Senior Content Strategist to architect the intelligent content systems governance frameworks and information architectures that will power this platform.

In this role youll join a dynamic customer-obsessed team designing the content layer that enables systems to generate accurate brand-aligned technical content while maintaining the rigor and quality that AWS customers depend on. Youll create the governance frameworks that ensure technical content including user guides API references and SDK guides meet enterprise standards for accuracy compliance and usability. Youll work at the intersection of content strategy AI systems and developer experience partnering with ML engineers product teams legal security and technical writers to solve complex challenges.

This is a greenfield opportunity to shape content governance and strategy for one of the worlds largest technical documentation ecosystems as it enters the age of AI. If you think in systems understand how developers actually use technical content and are energized by building frameworks that scale we want to hear from you.

Key job responsibilities
-Architect content strategy solutions that enable systems to generate exceptional brand-aligned technical content including developing prompt engineering frameworks structured content patterns and quality assurance mechanisms
-Create and maintain sophisticated content models taxonomies and metadata schemas that enable AI systems to understand technical concepts product relationships and user intent across the documentation ecosystem
-Design content systems and information architectures that serve multiple audiences: human developers navigating complex APIs AI systems generating code examples and search algorithms surfacing relevant guidance
-Establish and enforce comprehensive content governance frameworks that define standards processes and accountability for both human- and AI-generated content including policies for hallucination detection bias mitigation version control and human-in-the-loop review processes
-Design and manage content lifecycle frameworks that govern how content is created reviewed published maintained updated deprecated and archived while ensuring compliance with legal security and regulatory requirements
-Develop and maintain content design systems and governance documentation that enable consistent high-quality content creation across human and AI authoring workflows
-Lead cross-functional initiatives related to AI content systems collaborating with legal security product and engineering teams to define guardrails and present strategies and progress to senior leadership with clear customer-focused narratives

A day in the life
Your days are varied and strategic. You might start your morning analyzing how developers use API documentation identifying patterns that inform your next iteration of content models or prompt frameworks. Youll collaborate with ML engineers to refine how our content platform understands technical concepts then shift to working with legal and security teams to establish governance policies for a new content type launching next quarter. Afternoons might involve designing a metadata schema that enables better semantic search facilitating a working session with product teams to map content lifecycle requirements or presenting your governance framework to senior leadership. Youll balance systems-level thinking with hands-on problem-solving when you discover a gap in validation processes or spot an opportunity to improve content discoverability for developers. This role is about the systems and frameworks that keep content trustworthy scalable and customer-obsessed.

About the team
The TCX Content Strategy team ensures that every piece of AWS technical content delivers a predictable high-quality experience that is aligned to customer needs and business outcomes. We achieve this through rapidly prototyping new content ideas setting quality standards and processes to maintain consistency designing consistent content patterns and evolving our AWS technical content strategy based on data and customer feedback. Our strategies and platform are AI-first and we proudly and unabashedly challenge ourselves to consider what is possible and achievable (even if it hasnt been done before).

- Experience working across teams and influencing teams that are not your own
- 5 years of digital content management communications or content strategy experience
- Experience writing for developer and technical audiences - blog product documentation technical information
- Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization
- Practical knowledge of AI content generation tools prompt engineering techniques and understanding of LLM capabilities and limitations in content creation
- Proven experience establishing content governance frameworks standards or processes for complex content ecosystems
- Strong systems thinking with ability to design scalable content architectures that serve both human and machine consumption

- Experience designing for accessibility and inclusivity
- Experience working directly with engineering or ML teams in production environments with familiarity using development tools (Git IDEs API testing tools)
- Background designing content systems including validation mechanisms lifecycle management or governance frameworks
- Knowledge of semantic technologies knowledge graphs metadata standards (DITA OpenAPI) or structured authoring methodologies
- Experience with content compliance legal review processes or regulatory requirements for technical documentation
- Technical degree (Computer Science Information Science Technical Communication) or equivalent experience in technical domains

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $102200/year in our lowest geographic market up to $178100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.