International Accounts Manager

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

About Cat Financial

Cat Financial is a subsidiary of Caterpillar Inc. the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives. For more than 40 years Cat Financial has provided a wide range of financing solutions to customers and Cat dealers for machines engines Solar gas turbines genuine Cat parts and services. Headquartered in Nashville Tennessee Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America Asia Australia Europe and Africa. Visit to learn more about Cat Financial.

At Caterpillar you build what matterswhether its the career you want crucial work skills strong relationships or new digital technologies. There are big jobs to be done worldwidebuilding critical infrastructure bolstering local economies meeting the demand for energyand that work is powered by our people which is build through diversity aiming to achieve the best results.

If you are looking for personal and professional growth in a company with an inclusive culture that seeks equity respect differences and believes in employees potential this is the right place! We consider in all positions people with disabilities diverse gender culture labor unions political beliefs ethnicity religion age generation race nationality and sexual orientation.

Job Description:
Manages all account management activities for Cat Mining Finance for a customers or a client group to drive increased sales and customer loyalty.

What you will do:
Deliver business plan sales and market share targets for the companys products and services in the mining industry segment or market.
Implementing the sales and marketing strategy to achieve business plan targets for company products and services.
Ensuring customer satisfaction through management of product and service delivery and related commercial offerings.
Implement the selling opportunity identification customer satisfaction improvement and business relationship enhancements.
What you have:
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Industry Knowledge: Knowledge of the organizations industry group trends directions major issues regulatory considerations and trendsetters; ability to apply industry knowledge appropriately to diverse situations
Effective Communications and Relationship Management: Understanding of effective communication concepts tools and techniques; ability to effectively transmit receive and accurately interpret ideas information and needs through the application of appropriate communication behaviors. Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients vendors and peers.
Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
Account Management: Knowledge of account management; ability to manage day-to-day activities providing services and support to existing clients.
Value Selling: Knowledge of the principles and practices for selling products technology and services; ability to provide overall product/service value and to differentiate support offerings that address clearly understood customer needs.

Basic Requirements:

• University Degree in a Business/Finance or similar qualification would be desirable

• English Advanced

• Commercialexperience with Mining Customers.

• At least 5 years relevant work experience in leasing and equipment finance

Top candidates will also have:

• Minimum of 3 years working in a similar responsibility.

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Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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