IVR QA Analyst

Wilmington, DE - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Title: IVR QA Analyst

Location: Columbus OH and Wilmington DE

Duration: Long Term

Job Description

Experience with functional testing automation tools (Selenium Java Cucumber Python) and with API test automation (Rest Assured SoapUI Postman)
Proficient in all aspects of the Software Development Life Cycle
Proficient knowledge and experience in the following tools: Gradle Maven Git Bit bucket JIRA Confluence qTest JMeter/Load Runner
Strong knowledge of contact center operations digital banking workflows and backend banking systems.
Proficient in testing IVR Live Chat Web and Mobile applications.
Experience with enterprise tools such as CCaaS Operations Desktop and Admin Tools.
Strong analytical and problem-solving skills; ability to trace defects across multiple systems.
Excellent communication and stakeholder management abilities.
Familiarity with Agile / Scrum methodologies and defect management tools (e.g. JIRA ALM etc.).
Understanding of UAT best practices test data management and end-user validation processes.

Job Title: IVR QA Analyst Location: Columbus OH and Wilmington DE Duration: Long Term Job Description Experience with functional testing automation tools (Selenium Java Cucumber Python) and with API test automation (Rest Assured SoapUI Postman) Proficient in all aspects of the Software Develop...