Job Title: Head of Office Prague (Retention Only)
We are a leading global regulated Forex group with multiple offices worldwide now expanding into Prague with a new Retention-focused office.
Were seeking an experienced professional to take full responsibility for launching and managing the new Prague operation. The role involves setting up the office building and leading a team of experienced Retention Agents and ensuring strong performance and compliance with the companys global standards.
This is an exciting opportunity for a senior FX professional to play a leading role in our international growth and to develop a high-performing retention team from the ground up.
Requirements
Proven experience opening and managing new offices in the Forex industry
Strong background in Retention operations and team leadership
Ability to bring an existing team of Retention Agents
Deep understanding of client retention processes and KPIs
Excellent communication motivation and management skills
Must be based in Prague or willing to relocate immediately
Fluent English (Czech or other European languages are an advantage)
Experience with CRM systems (Zoho Salesforce or similar)
Highly target-driven and results-oriented
Organized reliable and capable of managing all local operations
Benefits
Benefits
Highly rewarding salary and commission package
Opportunity to lead a brand-new office for a global regulated Forex group
Full operational and administrative support from international headquarters
Strong potential for career growth and long-term stability
Collaborative and professional work environment
Autonomy and leadership freedom to build and manage your own team
Exposure to global markets and international operations
Access to advanced CRM systems and technology
Job Title: Head of Office Prague (Retention Only)We are a leading global regulated Forex group with multiple offices worldwide now expanding into Prague with a new Retention-focused office.Were seeking an experienced professional to take full responsibility for launching and managing the new Prague...
Job Title: Head of Office Prague (Retention Only)
We are a leading global regulated Forex group with multiple offices worldwide now expanding into Prague with a new Retention-focused office.
Were seeking an experienced professional to take full responsibility for launching and managing the new Prague operation. The role involves setting up the office building and leading a team of experienced Retention Agents and ensuring strong performance and compliance with the companys global standards.
This is an exciting opportunity for a senior FX professional to play a leading role in our international growth and to develop a high-performing retention team from the ground up.
Requirements
Proven experience opening and managing new offices in the Forex industry
Strong background in Retention operations and team leadership
Ability to bring an existing team of Retention Agents
Deep understanding of client retention processes and KPIs
Excellent communication motivation and management skills
Must be based in Prague or willing to relocate immediately
Fluent English (Czech or other European languages are an advantage)
Experience with CRM systems (Zoho Salesforce or similar)
Highly target-driven and results-oriented
Organized reliable and capable of managing all local operations
Benefits
Benefits
Highly rewarding salary and commission package
Opportunity to lead a brand-new office for a global regulated Forex group
Full operational and administrative support from international headquarters
Strong potential for career growth and long-term stability
Collaborative and professional work environment
Autonomy and leadership freedom to build and manage your own team
Exposure to global markets and international operations
Access to advanced CRM systems and technology
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