Must haves:
- 2 years of experience in business analysis or similar role
- Good working knowledge of process implementation
- Experience with client onboarding facilitation
- Experience with stakeholder support and relationship management
Responsibilities:
- Facilitate onboarding processes and business operations including:
- Ensure client organizations fulfill end-to-end onboarding requirements including client engagement and client profile analysis completion of required service schedules coordination with internal support teams to support technical integration and provide Go-Live support.
- Collaborate with internal support teams in support of client needs.
- Coordinate communication and scheduling of onboarding activities between client organizations and internal support partners.
- Develop and maintain operational documents and resources.
- Support the delivery of project deliverables including:
- Design and implement business processes in support of project requirements.
- Monitor project deliverables and communicate progress and/or escalate challenges to partners.
- Develop and maintain project documentation including issues and action items logs change and procurement requests reports and presentations.
- Raise and manage change requests and tickets.
Desired Skills:
- Requirements elicitation and analysis is an asset
- Understanding of project lifecycle is an asset
- Understanding of ticket request management is an asset
Requirements
Required Skills:
- Good working knowledge of process implementation
- Experience with client onboarding facilitation
- Experience with stakeholder support and relationship management
Evaluation Criteria:
- Process Implementation: 15 Points
- Client Onboarding: 40 Points
- Project and Operations Support: 30 Points
- Documentation and Reporting: 15 Points
Deliverables Include but not limited to:
- Process Implementation: Support design implementation and documentation of business processes.
- Client Onboarding: Facilitate onboarding process with focus on client engagement client support stakeholder relationship management and technical configuration.
- Project and Operations Support: Support communications and scheduling of onboarding activities amongst client organizations and internal support partners
- Reporting: Monitor document and communicate project deliverables and/or challenges to partners
Must Haves:
- 2 years of experience in business analysis or similar role
- Good working knowledge of process implementation
- Experience with client onboarding facilitation
- Experience with stakeholder support and relationship management
Must haves:2 years of experience in business analysis or similar roleGood working knowledge of process implementationExperience with client onboarding facilitationExperience with stakeholder support and relationship managementResponsibilities:Facilitate onboarding processes and business operations i...
Must haves:
- 2 years of experience in business analysis or similar role
- Good working knowledge of process implementation
- Experience with client onboarding facilitation
- Experience with stakeholder support and relationship management
Responsibilities:
- Facilitate onboarding processes and business operations including:
- Ensure client organizations fulfill end-to-end onboarding requirements including client engagement and client profile analysis completion of required service schedules coordination with internal support teams to support technical integration and provide Go-Live support.
- Collaborate with internal support teams in support of client needs.
- Coordinate communication and scheduling of onboarding activities between client organizations and internal support partners.
- Develop and maintain operational documents and resources.
- Support the delivery of project deliverables including:
- Design and implement business processes in support of project requirements.
- Monitor project deliverables and communicate progress and/or escalate challenges to partners.
- Develop and maintain project documentation including issues and action items logs change and procurement requests reports and presentations.
- Raise and manage change requests and tickets.
Desired Skills:
- Requirements elicitation and analysis is an asset
- Understanding of project lifecycle is an asset
- Understanding of ticket request management is an asset
Requirements
Required Skills:
- Good working knowledge of process implementation
- Experience with client onboarding facilitation
- Experience with stakeholder support and relationship management
Evaluation Criteria:
- Process Implementation: 15 Points
- Client Onboarding: 40 Points
- Project and Operations Support: 30 Points
- Documentation and Reporting: 15 Points
Deliverables Include but not limited to:
- Process Implementation: Support design implementation and documentation of business processes.
- Client Onboarding: Facilitate onboarding process with focus on client engagement client support stakeholder relationship management and technical configuration.
- Project and Operations Support: Support communications and scheduling of onboarding activities amongst client organizations and internal support partners
- Reporting: Monitor document and communicate project deliverables and/or challenges to partners
Must Haves:
- 2 years of experience in business analysis or similar role
- Good working knowledge of process implementation
- Experience with client onboarding facilitation
- Experience with stakeholder support and relationship management
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