Customer Service Executive
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Job Location:
Ho Chi Minh City - Vietnam
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
- To response and ensure the customer inquiries and requests are addressed in a timely manner.
- To coordinate with sales team other departments suppliers and other ticket centers to ensure the print quality and customers requirements are met.
- To handle customer complaints according to the Company procedures and service standard.
- To communicate with sales team and key vendors regarding the latest development of the customers and to maintain updated customer profile information.
- To ensure and implement procedure based on ISO work procedure.
- To proactively share among team members on new product / system knowledge and on lessons learnt from the mistakes to improve quality of the whole team.
- To assist and back up other team members and provide supports and report to supervisor.
- To prepare Proforma invoice for Prepaid Customer track the payment and inform to accounting Dept. to release the order to customer.
Qualifications :
Bachelors degree.
At least 02 working years related experience in: Customer Service Supply Chain Merchandising Procurement Purchasing Order Management Sales Admin...
Strong written verbal skills in English or English- Chinese bilingual is an advantage.
Understanding of applicable computer systems such as Microsoft Office Lotus Notes and function specific software.
Excellent customer service & presentation skills.
Willing to work OT if any.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Abinitio
- Business Analysis
- Logistics & Procurement
- Client Services
- Business Analytics
About Company
Avery Dennison is a materials science and manufacturing company specialized in the design and manufacture of a wide variety of labeling and functional materials. Our expertise and global scale enable us to deliver innovative, sustainable and intelligent solutions to customers all over ... View more
