Case Worker

Townsville - Australia

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

Permanent Part Time (4 Days/week)
Salary: $39.56/hr Super Salary Packaging
Location: Townsville QLD 4810
Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values we advocate for a fairer Australia to meet the growing needs of people across the country. Together were building hope and possibility for all. Find out more about us and our purpose.

Your Opportunity

The Sustaining Young Tenancies Program in Townsville provides mobile support and case management for young people between the age of 16-25 years who are experiencing or at the risk of homelessness and support them into stable and secure accommodation.

This role will also provide support to our Townsville Youth Foyer on as needed basis.

Your key responsibilities will be to:

Provide personalised and targeted support to our clients
Conduct initial assessment meetings to people entering the program from referral services
Provide a range of support plans suitable to help achieve a young persons goals
Support with rental process including accompanying them to inspections and supporting application process
Develop and support training and educational pathways to employment and actively link young people with education and training opportunities provided by external agencies
Develop strong relationships with key internal and external stakeholders to effective functioning of the service and improved outcomes

Requirements for Success

An appropriate community service certification or alternatively previous experience in working in the sector
Experience working in homelessness sector or youth preferable
Strong communication empathy and advocacy skills
Have a sound understanding of Mission Australias values and code of conduct
Well-developed written and oral communication skills including highly developed administrative skills
Current valid QLD drivers license

Before starting work with us you will need to undertake a national police history check qualifications and referee checks and have a clearance to work with children/vulnerable people.

Your benefits

Rewarding work every day you know youre making a real difference
Not-for-profit salary packaging reducing your tax (details via AccessPay)
Free external confidential counselling and access to chaplaincy support
Volunteering opportunities
Opportunity to purchase additional annual leave
Extra leave including Mission Australia Thank You Day & Work Anniversary Day off

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender age ethnicity race cultural background disability religion and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So whoever you are if youre skilled and actively support our purpose and values you would be welcome at Mission Australia.

If you live with disability and require support to submit your application please email or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application please contact us at

Find out more about a career with Mission Australia.

How to apply

Click Apply and send your application today!

As a committed Circle Back Initiative employer we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you.

Permanent Part Time (4 Days/week)Salary: $39.56/hr Super Salary PackagingLocation: Townsville QLD 4810Make a meaningful difference to the lives of Australians in needLife at Mission AustraliaWhen you join the team at Mission Australia you become part of a community who are determined to end homeles...

Permanent Part Time (4 Days/week)
Salary: $39.56/hr Super Salary Packaging
Location: Townsville QLD 4810
Make a meaningful difference to the lives of Australians in need