Technical Program Manager, Sustaining
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents Nex combines technology and play to deliver fun social and interactive experiences powered by natural body motion encouraging kids and adults to move more play more and have fun together. Nex Playground the companys award-winning active play system is purpose-built to get families moving year-round with safety and privacy as core considerations in its intentional design. It is certified kidSAFE COPPA compliant and built to support healthy active play for all ages and abilities.
Nex Playground features a growing library of 50 experiences including motion and dance games fitness and educational experiences and Nex Originals. Content includes collaborations with partners like Hasbro Sesame Workshop and NBCUniversal. Nex has been recognized by Fast Companys Most Innovative Companies TIMEs Best Inventions and Parents Best Entertainment System for Families and has earned Red Dot IDEA and Core77 international design awards. We encourage you to explore Have FunandIs Motion Gaming Back as they offer a deeper look into our culture values and explain how our approach to motion gaming differs from previous generations.
Location: Hong Kong or Remote
Type: Full-time
The Role
As Nexs Technical Program Manager for Sustaining you will own sustaining for Nex Playground during mass production localize the product for global market access meet international GTM timelines bring up new production lines or sites manage change orders and improve the quality reliability and manufacturability as we scale production globally. You will coordinate across retail marketing design engineering compliance supply chain and ODMs to establish scalable processes orchestrate dependencies drive decisions ensure constant alignment and keep risks managed.
The Mindset
Driven by hard meaningful problems. Context-aware system thinker with deep manufacturing sharp judgment. Critical of assumptions and willing to navigate uncertainties. Process-oriented and documents changes to bring order.
What Youll Do
- Manage SKUs handle changes localization compliance and packaging improvements for domestic and international GTMs.
- Build rapport with stakeholders and vendors. Drive crossfunctional issue triage to resolution across internal teams ODMs suppliers test labs and retail/platform vendors.
- Lead quality reliability and manufacturability improvements. Own quality management framework from FAI PDI to FRACAS. Track escape routes and verification of fixes into production.
- Orchestrate complex change management. Lead sustaining builds and change cutins with clear entry/exit criteria sample plans and success metrics.
- Plan factory readiness audits and ramps. Align capacity golden samples test coverage line bringup and vendor limits to meet holiday-scale volumes.
- Instrument and publish sustaining KPIs dashboards and weekly reports.
- Maintain accurate documentation for specifications test protocols ECOs and runbooks to enable fast onboarding and audit.
Must Have
- Bachelors degree in engineering or equivalent practical experience.
- 5 years of experience in program management in smart / connected / wearable / IoT devices.
- Experience managing ODMs via JDM/ODM engagement models.
- Experience managing SKUs localization and packaging.
- Experience with tracking and executing ECOs.
- Experience with safety and compliance strategies and working with testing labs.
- Proficiency with project management tools and documentation.
- Excellent communication organizational and leadership skills to drive results in complex environments across functional teams.
- Fluency in English and Mandarin.
Nice To Have
- Proficiency with DOE FMEAs SPC FRACAS and Ishikawa (fishbone) methods.
- Solid understanding of EE ME CMF DFx and manufacturing processes.
- Experience with Android/AOSP devices video conferencing systems or gaming consoles.
- Experience with camera modules image sensors and optics.
- Experience with WiFi/BT modules and accessories.
Work Mode Travel and Time zones
- Location: Hong Kong or Remote
- Travel: International travel to factories and labs as needed
- Timezone: Will collaborate across timezones with defined overlap windows
We Offer
- Competitive compensation package.
- Flexible working hours and vacation policy.
- Product-driven culture that treasures talents and individual growth.
- Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located inSan Jose California USAandHongKong. Learn more about us at encourage applications even if you dont meet more than 50% of the requirements we believe that experience comes in many forms!
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
Nex is a motion entertainment company that is transforming sedentary activity into active play. We create new experiences that naturally get you moving.
