Technical Program Manager, Sustaining
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Job Location:
Monthly Salary:
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents Nex combines technology and play to deliver fun social and interactive experiences powered by natural body motion encouraging kids and adults to move more play more and have fun together. Nex Playground the companys award-winning active play system is purpose-built to get families moving year-round with safety and privacy as core considerations in its intentional design. It is certified kidSAFE COPPA compliant and built to support healthy active play for all ages and abilities.
Nex Playground features a growing library of 50 experiences including motion and dance games fitness and educational experiences and Nex Originals. Content includes collaborations with partners like Hasbro Sesame Workshop and NBCUniversal. Nex has been recognized by Fast Companys Most Innovative Companies TIMEs Best Inventions and Parents Best Entertainment System for Families and has earned Red Dot IDEA and Core77 international design awards. We encourage you to explore Have FunandIs Motion Gaming Back as they offer a deeper look into our culture values and explain how our approach to motion gaming differs from previous generations.
Location: Hong Kong or Remote
Type: Full-time
The Role
As Nexs Technical Program Manager for Sustaining you will own sustaining for Nex Playground to improve reliability cost quality manufacturability and compliance as we scale production globally at a tremendous pace. You will coordinate across design engineering marketing supply chain JDM/ODM factories suppliers and labs. You will lead planning improve operating mechanisms drive decisions manage risks deliver results and raise the bar on both quality and throughput.
The Mindset
Deep manufacturing sharp judgment. Customerobsessed and empathetic. Firstprinciples thinker who connects means to ends and adapts quickly. Designs clear crossteam processes documents changes to bring order and is driven by hard meaningful problems.
What Youll Do
- Lead sustaining engineering for Nex Playground to improve reliability cost quality manufacturability and compliance.
- Drive crossfunctional issue triage to resolution with clear owners SLAs and timelines across internal teams and external partners (ODMs/CMs suppliers test labs retail/platform vendors).
- Run FRACAS endtoend. Define defect taxonomy rootcause analysis and corrective/preventive actions. Track escape routes and verification of fixes into production.
- Orchestrate change management at scale. Drive PLM and ECR/ECO workflows PPAP and FAI to land changes safely.
- Lead sustaining builds and change cutins with clear entry/exit criteria sample plans and success metrics.
- Instrument and publish sustaining KPIs and dashboards for yield SPC DPMO field reliability RMA/returns burnin and line health.
- Plan PDI factory audit and govern IQC/IPQC/OQC/ORT process.
- Plan factory readiness and ramps. Align capacity golden samples test coverage fixtures line bringup and vendor limits to meet holidayscale volumes.
- Manage regulatory compliance. Plan precompliance run lab engagements and ensure markings and filings by region.
- Maintain accurate documentation for specifications test protocols ECOs and runbooks to enable fast onboarding and audit.
Must Have
- Bachelors degree in engineering or equivalent practical experience.
- 5 years of experience in program management leading cross-functional teams.
- Experience in JDM/ODM engagement models and managing ODMs/CMs and component suppliers.
- Proficiency with PLM PPAP ECR/ECO DOE FMEAs SPC GR&R DPMO FRACAS and Ishikawa (fishbone) methods.
- Solid understanding of EE ME CMF DFx and manufacturing processes.
- Experience with safety and regulatory labs and precompliance strategies.
- Proficiency with project management tooling and producing forms tables charts and reports.
- Excellent communication organizational and leadership skills to drive cross-team collaboration.
- Ability to navigate complex environments and to work effectively with highly technical teams.
- Fluency in English and Mandarin.
Nice To Have
- Experience manufacturing premium consumer electronics smart devices video conferencing or gaming systems.
- Exposure to Android/AOSP camera modules image sensors optics WiFi/BT modules and Armbased SoCs.
Work Mode Travel and Time zones
- Location: Hong Kong or Remote
- Travel: International travel to factories and labs as needed
- Timezone: Will collaborate across timezones with defined overlap windows
We Offer
- Competitive compensation package.
- Flexible working hours and vacation policy.
- Product-driven culture that treasures talents and individual growth.
- Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located inSan Jose California USAandHongKong. Learn more about us at encourage applications even if you dont meet more than 50% of the requirements we believe that experience comes in many forms!
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
Nex is a motion entertainment company that is transforming sedentary activity into active play. We create new experiences that naturally get you moving.
