Coordinator Quality Assurance Housekeeping- Full Time (Caesars Atlantic City)
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Job Location:
Atlantic City, NJ - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
JOB SUMMARY:
Ensures guest rooms meet established quality standards
DIRECTLY SUPERVISES:
N/A
KEY JOB FUNCTIONS:
Distributes work and room credits ensuring equitable distribution of workload and maximum productivity
Assists in departmental training
Prioritizes assignments according to room status (rush occupied vacant) taking into consideration scheduled arrivals departures and groups
Ensures all assignments are completed as assigned and incomplete assignments are reported according to procedure
Visually inspects guest rooms and hotel tower public areas in assigned area ensuring cleanliness amenity placement and appearance standards are met or exceeded
Prepares all VIP rooms ensuring that any special requests/amenities are ready
Responds to any guest requests concerns and/or problems ensuring guest satisfaction
Ensures fair treatment according to company policy and relevant collective bargaining agreement
Oversees and expedites special requests from the Front Desk
Follows up on work orders to ensure prompt resolution ofany reported deficiencies
Oversees the Preventive Maintenance Program in assigned area
Monitors daily job performance of Guest Room Attendants and Housepersons
Ensures all Housekeeping areas are clean and organized
Immediately reports any safety concerns to management
Completes special assignments as requested
EDUCATION and/or EXPERIENCE:
Bachelors degree preferred. Customer service experience preferred. Previous housekeeping experience preferred. Prior experience working with chemicals and cleaning supplies and knowledge of MSDS and OSHA guidelines helpful.
QUALIFICATIONS:
Strong oral and written communication skills
Excellent interpersonal and customer service skills
Proficiency in the use of Microsoft Office Suite
Ability to converse read and write in English required; additional languages helpful
WORK ENVIRONMENT:
Diverse fast-paced deadline driven multi-project coordination prioritizing and flexing to accommodate last minute requests and changes.
Disclaimer
This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments). $18.00 PER HOUR
Required Experience:
IC
Key Skills
- Abinitio
- Administration And Accounting
- Android
- Bid Management
- Inventory Management
- Embedded C
About Company
Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. Caesars’ Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 ... View more
