Rooms Coordinator

Are you ready to be a pivotal part of an exceptional hospitality experience We are currently seeking a Housekeeping Rooms Coordinator to join our team and ensure the efficient operation of our housekeeping department. If you are detail-oriented organized and enjoy a fast-paced work environment wed love to hear from you.

The Housekeeping Rooms Coordinator will be responsible for the following duties:

• Answering phone calls in accordance with proper etiquette guidelines
• Providing the Welcome Center and Front Desk with a daily inventory of units required for check-in
• Processing all room-related information including housekeeping service requirements and clean room reports
• Maintaining accurate filing and copying of documents
• Updating the room status by color-coding the property grid and making status changes in HotSOS and Fusin systems
• Communicating with the Front Desk to receive information on daily unit inventory VIP unit needs and cleaning service requirements
• Maintaining regular communication with Housekeeping Managers and Supervisors on various matters including unexpected checkouts VIP arrivals cleaning services pre-registered rooms clean room updates and owner unit status
• Ensuring an adequate inventory of clean units is available for the Front Desk
• Assigning units to be cleaned for the following business day
• Assigning daily cleaning services including mid-week services and piece work for property cleaning teams
• Keeping daily records of the number of units cleaned and serviced by the Housekeeping Department and external contractors
• Receiving updates from inspectors on units in inspection status and determining whether they are ready to be put back into inventory for the Front Desk
• Processing the All Rooms report and filing it with daily paperwork
• Performing any other duties as assigned

To excel in this role you must embody our core values of integrity passion and a strong work ethic. These values are essential to our success and we are looking for someone who shares our commitment.

Qualifications :

• Must be able to lift 30lbs and work in outdoor weather conditions
• Must have 1 year of experience as a Housekeeper Supervisor
• Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law applicants who smoke or use tobacco products will not be considered for positions at Westgate
• Required to pass a background check drug test and prove eligibility to work in the United States

Additional Information :

Why Westgate

• Comprehensive health benefits medical dental and vision
• Paid Time Off (PTO) vacation sick and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life Disability Accident Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e. hotels cruise resorts restaurants entertainment etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying.

Remote Work :

No

Employment Type :

Full-time