Custom Truck One Source has changed the way the industry looks at specialized trucks and heavy equipment solutions. With sales rentals aftermarket parts and service equipment customization remanufacturing financing solutions and asset disposal our team of experts vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers. Your success is whats next with Custom Truck One Source.
Summary
The Region Sales Support Specialist role performs duties related to profitable sales and customer retention while projecting a positive image of the company. This role directly supports the companys field sales team to ensure we deliver on-time and on-budget products that meet the customers needs in a profitable manner. This role supports the Region Account Manager team and reports to the Region Sales Manager.
Essential Duties and Responsibilities
Assign incoming leads to the appropriate reps/regions.
Review salesperson backlogs for accuracy. Keep reps up to date on completions delays and or changes.
Work with reps to facilitate and populate monthly forecasts in . You will be responsible for reporting this to the RSM
Responsible for keeping the timelines accurate throughout the build process and escalating when barriers are encountered.
Support Acct Manager in reviewing custom build quotes for accuracy prior to submitting to customer.
Work with accounting to ensure revenue recognition is completed and accurate.
Coordinate with logistics to dispatch sold trucks to customers. Utilize freight software to assist in the movement of vehicles and customer pick-ups.
Work with title to ensure docs are sent out in a timely manner. Also request title mockups temp tags and any additional title paperwork needed to complete the sale.
Align with M3 coordinators ensuring all orders are completely placed and accurate.
Assist in gathering customer information to facilitate invoicing and title completion.
Support the Sales team in quote creation and modification to meet client RFQ requirements.
Support the Account Managers with qualifying assigned accounts and making inside sales calls.
Perform additional duties as assigned.
Required Experience:
IC
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