Key Account Manager ANZ Microbiology

Work Schedule

Environmental Conditions

Job Description

We are seeking a dynamic and experienced Key Account Manager to join our team in the microbiology business. This role will focus on the strategic management and growth of our key accounts across diverse markets in Australia and New Zealand. The ideal candidate will have a strong background in microbiology excellent sales skills and a proven track record of managing key accounts.

Key Responsibilities:

• Develop and maintain strong relationships with key accounts across clinical pharmaceutical and applied markets.
• Serve as the primary point of contact for key accounts addressing their needs and ensuring customer satisfaction.
• Develop and implement strategic account plans to achieve sales targets and business objectives.
• Identify and pursue new business opportunities within existing key accounts and potential new clients.
• Conduct regular meetings with key accounts to review performance address concerns and identify opportunities for growth.
• Collaborate with the strategic partnerships team to develop and execute sales strategies and campaigns.

Market and Product Knowledge:

• Stay up-to-date with industry trends market developments and competitor activities.
• Maintain a deep understanding of the companys microbiology products and services.
• Provide technical support and product training to key accounts as needed.

Collaboration and Communication:

• Work closely with internal teams including marketing product development and customer support to ensure a seamless customer experience.
• Communicate customer feedback and market insights to relevant departments to drive product and service improvements.
• Prepare and present regular reports on account performance sales activities and market trends.

Customer Relationship Management:

• Utilize CRM tools to manage and track customer interactions sales activities and account information.
• Ensure accurate and timely documentation of all account-related activities and communications.

Qualifications:

• Bachelors degree in Microbiology Life Sciences or a related field. Advanced degree preferred.
• Minimum of 5 years of experience in sales or account management within the microbiology clinical pharmaceutical and applied markets.
• Proven track record of managing key accounts and achieving sales targets.
• Strong understanding of microbiology products and applications.
• Excellent communication negotiation and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in CRM software and Microsoft Office Suite.
• Willingness to travel as required.

Benefits

Join our team and take advantage of these great benefits! Apply now to learn more about the full range of benefits we offer.

• Health & Wellbeing:Join a company that prioritizes your health & wellbeing with comprehensive benefits wellness programs and an Employee Assistance Program providing confidential support for personal and work-related issues.
• Flexibility:Balance your work and personal life with flexible arrangements.
• Extra Leave:Benefit from generous leave policies including the option to purchase additional leave paid birthday leave and company paid parental leave.
• Charitable Giving & Volunteering:Make an impact with paid volunteer time to support non-profit organizations that matter to you.
• Learning & Development:Advance your career with access to online courses via Thermo Fisher Scientific University Plus and LinkedIn learning workshops and mentorship programs for continuous learning and skill development.

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