Chubb Life HK Supervisor, Agent Service
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Job Location:
Monthly Salary:
Posted on:
11-11-2025
Vacancies:
1 Vacancy
Job Summary
Description
Qualifications
- Handle enquiries to all agents/brokers/distributors who contact the company by
telephone written correspondence and/or personal visit regarding policy
information general guidelines of the Operations product knowledge etc. - Perform cashiering duties to receive payment issue official receipt maintain
premium record and handle payment reconciliation. - Assist Manager to prepare reports for daily operation / management reporting.
- Database management on temporary receipt for new request and replenishment
maintain stock keeping. - Handle and deliver MPF documents with timely record update.
- Assist in UAT for new product / system enhancements.
- Provide ad-hoc support to the company from time to time.
- To assist the Manager to ensure BAU for daily operation is in good shape (onshore
and offshore).
Qualifications
- Three to five years of solid work experience preferably in one or more discipline in life administration on customer service and policy administration / servicing.
- Fluent in both oral and written English and Chinese. Mandarin is a must.
- Good communication and negotiation skills with thorough understanding of company products and an ability to explain complex information in customer terms.
- University graduate preferred or matriculated with at least three years relevant working experience.
- Require to pass/already passed IIQE (Paper I III and V) obtain agent license and fulfil CPD program
- Good service attitude and willing and able to work under pressure.
Required Experience:
Manager
Key Skills
- Accounts Assistant Credit Control
- Accounts Handling
- Design Management
- ABAP
- Inspection
About Company
Chubb Life has been in Egypt since 2003. Chubb Life is the international life insurance division of Chubb - the world's largest publicly traded property and casualty insurance company by market capitalization.
