Responsible Pharmacist Deputy Quality Manager

Quality Management System (QMS)

• Implement maintain and improve the local QMS in alignment with global and regulatory standards.

• Lead management reviews internal audits quality improvement projects and compliance monitoring activities.

Regulatory Compliance & Inspections

• Ensure full compliance with Good Manufacturing Practice (GMP) Good Distribution Practice (GDP) GxP and Pharmacy Act requirements.

• Support SAHPRA inspections internal and external audits including preparation hosting and CAPA management.

Deputy Responsible Pharmacist Duties

• Act as Deputy to the Responsible Pharmacist in their absence and assist in the performance of all regulatory responsibilities as defined under the Pharmacy Act.

• Ensure that all activities related to the procurement storage handling distribution and quality control of pharmaceutical products and medical devices are conducted in accordance with legal and ethical standards.

• Monitor and ensure compliance with conditions of registration licenses and permits (e.g. SAHPRA SAPC).

• Maintain oversight of batch release recall processes and documentation as required by the South African regulatory framework.

• Ensure the proper recording and reporting of product complaints and adverse events in collaboration with pharmacovigilance and regulatory teams.

• Liaise with the SAPC and other authorities as needed

Documentation & Change Control

• Manage SOPs policies and other controlled documents. Oversee document lifecycle archival and version control as per the corporate guidelines.

• Lead change control processes ensuring all proposed changes are assessed for quality and compliance impact.

Product Quality Oversight

• Ensure product quality compliance across all stages from receipt to final distribution.

• Review and approve quality records deviations non-conformances and batch documentation.

Supplier & Third-Party Oversight

• Qualify and audit external service providers (e.g. transporters warehousing contract labs).

• Ensure suppliers adhere to quality agreements and meet performance expectations.

Management of third-party intermediaries (TPI) acting as distributors for the company in SSA countries:

• Ensure the TPI are operating in accordance with local regulatory requirements and applicable licenses.
• Supervise the compliance with contractual and quality agreements including product handling storage distribution and documentation standards.

• Undergo regular performance assessments quality audits and risk evaluations.

• Report and manage product complaints deviations and quality incidents in a timely and compliant manner.

• Ensure clear and effective communication channels between the company and third-party partners to support product quality and patient safety.

• Lead the implementation and periodic review of Quality/Technical Agreements with all third-party distributors.

Training & Development

• Establish and maintain GxP training programs for all relevant staff.

• Ensure personnel involved in the handling of medicines and medical devices are trained and competent.

Quality Risk Management

• Lead quality risk assessments and implement risk mitigation strategies.

• Collaborate with cross-functional teams to proactively address quality concerns.

Pharmacovigilance and Product Recalls

• Support local pharmacovigilance and product recall activities in compliance with regulatory requirements.

• Participate in mock recalls and coordinate timely execution of recall procedures when needed.

Reporting & Communication

• Prepare and communicate quality metrics and reports to management and global quality teams.

• Escalate quality or compliance issues to senior leadership as necessary.

1) Required training and education:

• Bachelor of Pharmacy (BPharm) and registration with the South African Pharmacy Council (SAPC) is mandatory.

2) Required professional experience:

• Minimum 3 years of experience in pharmaceutical quality management or regulatory compliance.
• Strong knowledge of SAHPRA regulations Pharmacy Act GMP GDP and GxP standards.
• Previous experience acting as or supporting a Responsible Pharmacist is an advantage.
• Familiarity with multinational/matrix environments is preferred